scholarly journals An Empirical Study on the Importance of IT Governance Commitment in IT Service Management for Outsourcing Performance

2010 ◽  
Vol 11 (3) ◽  
pp. 31-45
Author(s):  
Lee Jong Man ◽  
Kichan Nam ◽  
구철모
Keyword(s):  
Empirical Study ◽  
Service Management ◽  
It Governance ◽  
It Service Management ◽  
It Service

IT Service Management as a Key Pillar for IT Governance

2021 ◽  
pp. 129-156
Author(s):  
Yassine Maleh ◽  
Abdelkebir Sahid ◽  
Mamoun Alazab ◽  
Mustapha Belaissaoui
Keyword(s):  
Service Management ◽  
It Governance ◽  
It Service Management ◽  
It Service
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