Determinants of Frontier Innovation and Technology Adoption: Cross-Country Evidence

2015 ◽  
Author(s):  
Emil Gelebo ◽  
Alexander Plekhanov ◽  
Florent Silve
Keyword(s):  
Technology Adoption ◽  
Innovation And Technology ◽  
Cross Country

The adoption of customer relationship management (CRM) technology in SMEs

2013 ◽  
Vol 20 (4) ◽  
pp. 824-848 ◽  
Author(s):  
ThuyUyen H. Nguyen ◽  
Teresa S. Waring
Keyword(s):  
Technology Adoption ◽  
Southern California ◽  
Employee Involvement ◽  
Customer Relationship ◽  
Market Position ◽  
Content Type ◽  
Industry Sector ◽  
Innovation And Technology ◽  
And Gender ◽  
Employee Characteristics

Purpose – The aim of this paper is to use an innovation decision process to examine CRM technology adoption in small to medium-sized enterprises and its intrinsic link to the nature of the organisation and the individuals within it. Design/methodology/approach – A survey was administered to SMEs in Southern California to measure the organisational characteristics, specifically management characteristics, employee characteristics, IT resources and firm characteristics. The perception of CRM, decision to adopt CRM, and extent of CRM implementation were also measured. Previously validated instruments were used where required. The data were analysed using multivariate and logistic regression. Findings – The results indicate that management's innovativeness affects the firm's perception of CRM systems, but age, education and gender do not. The decision to implement a CRM system is influenced by management's perception of CRM, employee involvement, the firm's size, its perceived market position, but not the industry sector. However, the number and types of CRM features implemented are affected by management's perception of CRM, employee involvement, the firm's size, the industry sector, but not its perceived market position. Research limitations/implications – This study is specific to Southern California and the sample size is relatively small, although sufficient for this analysis. The study should be replicated in more diverse geographic settings with a larger sample. Practical implications – The study provides evidence of the need for management to be supportive of innovation and technology, to evaluate the available resources (IT knowledge, skills, infrastructure) within the organisation, to recognise the importance of employees' contributions, and to be aware of the features appropriate to their company's size and industry sector before undertaking CRM technology adoption. Originality/value – The findings from this study extend the understanding of CRM adoption in SMEs and help in building a greater understanding of the factors associated with such adoption. It will be of great value to owners/managers in SMEs who are considering adopting CRM.

A dual-factor theory of WTs adoption in aged care service operations – a cross-country analysis

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Seyed Mohammad Sadegh Khaksar ◽  
Asghar Afshar Jahanshahi ◽  
Bret Slade ◽  
Sobhan Asian
Keyword(s):  
Developing Countries ◽  
Technology Adoption ◽  
Care Service ◽  
Service Operations ◽  
Aged Care ◽  
Care Providers ◽  
Content Type ◽  
Wearable Technologies ◽  
Country Analysis ◽  
Cross Country

PurposeThis study focuses on the adoption of wearable technologies in a context where care-providing organizations can offer, in collaboration with caregivers, better care. Drawing on dual-factor theory and from the caregiver perspective, this study identifies and examines factors of technology adoption in four developing countries.Design/methodology/approachThis study was undertaken using a quantitative approach. A survey was distributed among 1,013 caregivers in four developing countries in Asia including Iran, Azerbaijan, Turkmenistan and Iraq and collected quantitative data for model validation and hypotheses analysis. Building on the technology adoption literature, we identified six constructs that impact the behavioral intention of caregivers to use wearable technologies in aged care-providing organizations.FindingsOur dual-factor model was successfully validated, and all hypotheses were supported. However, different results were found in the selected countries within the cross-country analysis.Originality/valueThis study has significant implications for the study of emerging technologies in aged care service operations. It provides a theoretical framework that may be adapted for future research, enabling practitioners in aged care to better understand the crucial role of technology adoption in service operations. Less attention was paid to the adoption of wearable technologies in aged care, particularly in developing countries, where healthcare services in aged care impose heavy costs on care providers.

scholarly journals Entry, Exit, and Investment-Specific Technical Change

2010 ◽  
Vol 100 (1) ◽  
pp. 164-192 ◽  
Author(s):  
Roberto M Samaniego
Keyword(s):  
Technology Adoption ◽  
General Equilibrium ◽  
Technical Change ◽  
Equilibrium Model ◽  
General Equilibrium Model ◽  
Entry And Exit ◽  
Equilibrium Behavior ◽  
Country Differences ◽  
Cross Country ◽  
The Cost

Using European data, this paper finds that (i) industry entry and exit rates are positively related to industry rates of investment-specific technical change (ISTC); and (ii) the sensitivity of industry entry and exit rates to cross-country differences in entry costs depends on industry rates of ISTC. The paper constructs a general equilibrium model in which the rate of ISTC varies across industries and new investment-specific technologies can be introduced by entrants or by incumbents. In the calibrated model, equilibrium behavior is consistent with stylized facts (i) and (ii), provided the cost of technology adoption is increasing in the rate of ISTC. (JEL G31, L11, O31, O33)

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