A data visualization and analysis method for natural language call routing system design

Mapping Intimacies ◽

10.21437/interspeech.2007-70 ◽

2007 ◽

Author(s):

Hong-Kwang Jeff Kuo ◽

Vaibhava Goel

Keyword(s):

Natural Language ◽

System Design ◽

Data Visualization ◽

Analysis Method ◽

Download Full-text

Facilitating Physical-Computer System Design through Data-Driven Natural-Language Interaction

Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems ◽

10.1145/3334480.3381442 ◽

2020 ◽

Author(s):

Taizhou Chen

Keyword(s):

Natural Language ◽

System Design ◽

Computer System ◽

Data Driven ◽

Computer System Design ◽

Natural Language Interaction

Download Full-text

Intelligent Customer Service System Design Based on Natural Language Processing

2018 5th International Conference on Electrical & Electronics Engineering and Computer Science (ICEEECS 2018) ◽

10.25236/iceeecs.2018.078 ◽

2018 ◽

Keyword(s):

Natural Language Processing ◽

Natural Language ◽

System Design ◽

Customer Service ◽

Language Processing ◽

Service System ◽

Service System Design

Download Full-text

Discriminative training of naive Bayes classifiers for natural language call routing

10.21437/interspeech.2004-43 ◽

2004 ◽

Author(s):

Hui Jiang ◽

Pengfei Liu ◽

Imed Zitouni

Keyword(s):

Natural Language ◽

Naive Bayes ◽

Naïve Bayes ◽

Discriminative Training ◽

Download Full-text

Learning User Intentions in Natural Language Call Routing Systems

Recent Developments and New Direction in Soft-Computing Foundations and Applications - Studies in Fuzziness and Soft Computing ◽

10.1007/978-3-319-32229-2_4 ◽

2016 ◽

pp. 37-46 ◽

Author(s):

Kamil Aida-zade ◽

Samir Rustamov

Keyword(s):

Natural Language ◽

Call Routing ◽

User Intentions

Download Full-text

Rapid and inexpensive development of speech action classifiers for natural language call routing systems

2010 IEEE Spoken Language Technology Workshop ◽

10.1109/slt.2010.5700877 ◽

2010 ◽

Author(s):

Ea-Ee Jan ◽

Brian Kingsbury

Keyword(s):

Natural Language ◽

Download Full-text

Unsupervised training techniques for natural language call routing

IEEE International Conference on Acoustics Speech and Signal Processing ◽

10.1109/icassp.2002.1004770 ◽

2002 ◽

Author(s):

Iyer ◽

Gish ◽

McCarthy

Keyword(s):

Natural Language ◽

Training Techniques ◽

Call Routing ◽

Unsupervised Training

Download Full-text

Language Model Estimation for Optimizing End-to-end Performance of a Natural Language Call Routing System

Proceedings. (ICASSP '05). IEEE International Conference on Acoustics, Speech, and Signal Processing, 2005. ◽

10.1109/icassp.2005.1415176 ◽

2006 ◽

Author(s):

V. Goel ◽

Hong-Kwang Kuo ◽

S. Deligne ◽

Cheng Wu

Keyword(s):

Natural Language ◽

Language Model ◽

Model Estimation ◽

Call Routing ◽

Download Full-text

Boosting and combination of classifiers for natural language call routing systems

Speech Communication ◽

10.1016/s0167-6393(03)00103-1 ◽

2003 ◽

Vol 41 (4) ◽

pp. 647-661 ◽

Author(s):

Imed Zitouni ◽

Hong-Kwang Jeff Kuo ◽

Chin-Hui Lee

Keyword(s):

Natural Language ◽

Call Routing ◽

Combination Of Classifiers

Download Full-text

A structural analysis method formulation for fault-tolerant control system design

Proceedings of the 39th IEEE Conference on Decision and Control (Cat. No.00CH37187) ◽

10.1109/cdc.2001.914707 ◽

2002 ◽

Author(s):

R. Izadi-Zamanabadi ◽

M. Staroswiecki

Keyword(s):

Control System ◽

Structural Analysis ◽

System Design ◽

Fault Tolerant ◽

Fault Tolerant Control ◽

Control System Design ◽

Analysis Method ◽

Method Formulation

Download Full-text

Natural language interactions enhanced by data visualization to explore insurance claims and manage risk

Annals of Operations Research ◽

10.1007/s10479-021-04465-7 ◽

2022 ◽

Author(s):

Md Rafiqul Islam ◽

Imran Razzak ◽

Xianzhi Wang ◽

Peter Tilocca ◽

Guandong Xu

Keyword(s):

Natural Language ◽

Data Visualization ◽

Insurance Claims

Download Full-text