Conceptualising the Benefit Framework of an Enterprise Content Management System (ECMS)

2018 ◽  
Vol 15 (2) ◽  
pp. 17
Author(s):  
Mohamad Rahimi Mohamad Rosman ◽  
Mohammad Azhan Abdul Aziz
Keyword(s):  
Management System ◽  
Content Management ◽  
Extensive Review ◽  
Content Management System ◽  
Field Of Study ◽  
Factors Influencing ◽  
Digital Format ◽  
Enterprise Content Management ◽  
The Subject

Content management is an organisational effort of managing content, particularly in digital format. Although it has been over 25 years since content management was introduced, this field of study is still considered an emerging topic with unresolved issues-in particular, the subject of benefit achievement. Therefore, grounded on an extensive review of 135 articles, the purpose of this study is to investigate the benefits that organisations can gain through the proper use of an Enterprise Content Management System (ECMS). Subsequently, this paper identifies a list of ECMS benefits and proposes an ECMS benefit framework for further exploration into this field. Our result shows that although ECMS does bring benefits to organisations, these benefits are diverse; indicating that there are certain determinants or factors influencing the achievement of such benefits. Moreover, it is also found that in the context of the benefit framework of Shang and Seddon [10], three categories were found relevant to the field of content management: operational benefit, managerial benefit, and strategic benefit.

scholarly journals Conceptualising the Benefit Framework of an Enterprise Content Management System (ECMS)

2020 ◽  
Vol 15 (2) ◽  
pp. 17
Author(s):  
Mohamad Rahimi Mohamad Rosman ◽  
Mohammad Azhan Abdul Aziz
Keyword(s):  
Management System ◽  
Content Management ◽  
Extensive Review ◽  
Content Management System ◽  
Field Of Study ◽  
Factors Influencing ◽  
Digital Format ◽  
Enterprise Content Management ◽  
The Subject

Content management is an organisational effort of managing content, particularly in digital format. Although it has been over 25 years since content management was introduced, this field of study is still considered an emerging topic with unresolved issues-in particular, the subject of benefit achievement. Therefore, grounded on an extensive review of 135 articles, the purpose of this study is to investigate the benefits that organisations can gain through the proper use of an Enterprise Content Management System (ECMS). Subsequently, this paper identifies a list of ECMS benefits and proposes an ECMS benefit framework for further exploration into this field. Our result shows that although ECMS does bring benefits to organisations, these benefits are diverse; indicating that there are certain determinants or factors influencing the achievement of such benefits. Moreover, it is also found that in the context of the benefit framework of Shang and Seddon [10], three categories were found relevant to the field of content management: operational benefit, managerial benefit, and strategic benefit. 

scholarly journals An Experimental Analysis on performance of Content Management Tools in an Organization

2014 ◽  
Vol 3 (02) ◽  
pp. 01-07
Author(s):  
Dr. Sandip Kadam
Keyword(s):  
Information Management ◽  
Management System ◽  
Product Information ◽  
Content Management ◽  
Management Tool ◽  
Supply Side ◽  
Content Management System ◽  
Web Content ◽  
Management Tools ◽  
Enterprise Content Management

In any organization for organizing information, one must fully understand the value of a content management system, which helps in providing solutions by managing the data based on the knowledge of the enterprise. There is a big confusion related to the functions performed by the content management system, some products are also there which does not show full performance. These products are web content management system, managing records and documents, and some enterprise managing content. This research paper help in finding the mismatching between the customer needs and the product information. The article includes the differences in the functions of the content management system and other systems which are used for companies.to manage documents, techniques are needed and require a lot of information to store, manage, and retrieve. Many software is available to keep the record of the data to store the information and manage the data. One of them is the Enterprise Content Management tool which helps in finding solutions regarding the context. The products of content management are dissected, linked, examined by using a table to figure out the functions of the market products. This paper shows the confusion in the framework on the demand side, and at the same time feedback on confusion in the supply side by decreasing the satisfaction of the company in respect of knowledge and information management. 

scholarly journals Implementing Enterprise Content Management Services with an Agile Approach

2019 ◽  
Vol 8 (3) ◽  
pp. 16
Author(s):  
Emre Erturk
Keyword(s):  
Software Development ◽  
Management System ◽  
Business Environment ◽  
Content Management ◽  
Agile Software Development ◽  
Cloud Services ◽  
Content Management System ◽  
Enterprise Content Management ◽  
Agile Approach ◽  
Agile Software

Every organisation needs access to fast online data in order to meet increasing customer demands. As a result, the information architecture of a company, how it is designed, and how information is managed are very important. Because the amount of content is growing at a precipitous rate, in order to manage it with the greatest efficacy, an online content management system is recommended. The challenge for organisations is to implement and manage a dynamic content management system that is responsive to changing requirements, while providing a structure that contributes to organisational efficiencies. How a content management system is designed and implemented (e.g. with Office 365, SharePoint, G Suite, or SAP OpenText) determines its success. This paper discusses using Agile approaches for business content management systems, to ensure that they will be used to their full potential.This conceptual research paper looks into the current context of Enterprise Content Management (ECM) and the desirable qualities of an Agile approach. First, the literature review explores the definitions, elements, benefits, and recent trends around ECM. Then, the paper discusses Agile project management (APM) with some major characteristics and typical features. Thirdly, the paper describes how an Agile ECM system should be (e.g., takes advantage of the growing Internet, cloud services, and mobile computing). An Agile ECM can be developed with an APM or a hybrid approach (i.e. using an Agile software development process to create an Agile end product).This paper covers possible methodologies based on traditional and Agile software development approaches. These encourage a flexible development approach to ECM implementation, and promoting end user involvement and their needs. An ECM system should be dynamic enough to meet the demands of future organisational growth and the business environment. It should allow integration with other new software, including those in the organisation and those in the Cloud. Two methodologies (Scrum and MIKE2.0) are explained, along with their strengths and weaknesses. The recommendation is to synthesize them so that future implementations may take advantage of techniques from both. MIKE2.0 can ensure good information governance, while Scrum can provide an innovative team-based approach and user empowerment, which are highly useful for implementing Content Services rapidly.

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