Understanding the Necessary Conditions of Multi-Source Trust Transfer in Artificial Intelligence

DIGITAL ECONOMY, ARTIFICIAL INTELLIGENCE, DEVELOPMENT OF ELECTRONICS IN THE CONTEXT OF PUBLIC ADMINISTRATION

RSUH/RGGU Bulletin Series Economics Management Law ◽

10.28995/2073-6304-2020-4-59-72 ◽

2020 ◽

pp. 59-72

Author(s):

Georgii G. Malinetskii ◽

Keyword(s):

Artificial Intelligence ◽

Public Administration ◽

Industrial Revolution ◽

Necessary Conditions ◽

Digital Economy ◽

Fourth Industrial Revolution ◽

State Apparatus ◽

Intelligence Development ◽

Social Management ◽

New Industrialization

From an interdisciplinary standpoint, the article considers federal development strategies for the digital economy, artificial intelligence, and electronics. It shows that they all basically proceed from the concept of the fourth industrial revolution, put forward at the Davos Economic Forum. In that concept, the development of the computer reality is considered, first of all, as a tool to increase the effectiveness of social management (“hypercontrol” in the terminology of J.Attali). At the same time, the world of Russia is solving other tasks related to new industrialization and to ensuring economic growth. And that leads to the need to significantly adjust the adopted strategies. The article draws attention to a number of key matters requiring such adjustment. Future engineering technologies, based on multidisciplinary approaches and the computer modeling, allow bringing public administration in Russia to a whole new level. The necessary conditions for that are the trust between managers and scientists, as well as an overcoming the “personnel disaster” in a number of structures of the state apparatus.

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Consumers’ Perception of Artificial Intelligence in Banking Sector

SHS Web of Conferences ◽

10.1051/shsconf/20208001019 ◽

2020 ◽

Vol 80 ◽

pp. 01019

Author(s):

Marina Ryzhkova ◽

Ekaterina Soboleva ◽

Anastasia Sazonova ◽

Mikhail Chikov

Keyword(s):

Artificial Intelligence ◽

Banking Sector ◽

Necessary Conditions ◽

Personal Data ◽

Technical Failure ◽

The Impact ◽

Banking Development ◽

Ways Of Life ◽

Modern Technologies ◽

Positive Light

In the article, we analyze the impact of artificial intelligence (AI) on banking development. Banks implement AI to provide digital assistance and financial advice to clients, measure their financial standing etc. The paper also includes cases of the AI solutions marketing and some ideas of brand-new banking AI-based services. Despite the rapid spreading of AI across the different spheres, its efficiency is based, primarily, on consumers` attitude and loyalty to this technology. Our research shows that Russian business and consumers perceive AI in a positive light. Sberbank specialists have a positive attitude to the AI implementation in their work, consider these solutions as assistance in performing routine operations and are not afraid of dismissals. They use AI solutions both at work and in everyday life. The emerging fears are associated with possible technical failure, unauthorized transmission of personal data, lack of privacy, and unexpected consequences of AI implementation. However, in general, experts understand that the future of the financial sector is connected with this technology. According to Sberbank employees, consumers tend to demonstrate a certain level of mistrust to AI, which could result from misunderstanding of how this technology works, and what impact it has on their ways of life. Meanwhile, the level of AI resistance from both sides decreases with time. Therefore, state and financial mediators could create necessary conditions for banking development based on modern technologies.

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