QUALITY IMPROVEMENT BY USING SIX SIGMA IN AN AUTOMOTIVE INDUSTRY: A CASE STUDY

2018 ◽  
Vol 11 (2) ◽  
Author(s):  
Amit Yadav ◽  
Dr. VK Sukhwani
2017 ◽  
Vol 1 (1) ◽  
pp. 9-18 ◽  
Author(s):  
Will T. Shirey ◽  
Kenneth Timothy Sullivan ◽  
Brian Lines ◽  
Jake Smithwick

ABSTRACT The purpose of this paper is to present a case study on the application of the Lean Six Sigma (LSS) quality improvement methodology to facilities management (FM) services at a healthcare organization. Research literature was reviewed concerning whether or not LSS has been applied in healthcare-based FM, but no such studies have been published. This paper aims to address the lack of an applicable methodology for LSS intervention within the context of healthcare-based FM. The Define, Measure, Analyze, Improve, and Control (DMAIC) framework was followed to test the hypothesis that LSS can improve the service provided by an FM department responsible for the maintenance and repair of furniture and finishes at a large healthcare organization in the southwest United States of America. Quality improvement curricula and resources offered by the case study organization equipped the FM department to apply LSS over the course of a five-month period. Qualitative data were gathered from pre- and post-intervention surveys while quantitative data were gathered with the Organization's computerized maintenance management system (CMMS) software. Overall, LSS application proved to be useful for the intended purpose. The authors proposes that application of LSS by other FM departments to improve their services could also be successful, which is noteworthy and deserving of continued research.


Author(s):  
Orlando Roque Da Silva ◽  
Alessandro Marco Rosini ◽  
Angelo Pamisano ◽  
Vitória Catarina Dib

Six Sigma has been gaining more and more space in business as a very effective tool tosolve structural problems by reducing the process variation and supply of products and serviceswithin the needs of customers. The main way that seeks to achieve this goal is through thedevelopment of projects for improvement. In this paper an analysis of a project cost reductiontool in an industry supply systems for the automotive industry is presented. The researchmethodology used in the study is based on case study accompanied by exploratory research.Data analysis provided positive evidence that the factors mentioned influence effectively thesuccess and consolidation of Six Sigma and its tools in the company studied.


Author(s):  
Brijesh Kumar Gupta ◽  
Prabhkiran Kaur ◽  
Gayatri Brahma ◽  
Sunil Kumar

2017 ◽  
Vol 25 (1) ◽  
pp. 91-108 ◽  
Author(s):  
Paul G. LeMahieu ◽  
Lee E. Nordstrum ◽  
Elizabeth A. Cudney

Purpose This paper is one of seven in this volume that aims to elaborate different approaches to quality improvement in education. It delineates a methodology called Six Sigma. Design/methodology/approach The paper presents the origins, theoretical foundations, core principles and a case study demonstrating an application of Six Sigma in a school-community partnership in Milwaukee, Wisconsin. Findings The core principles underlying the approach are decreasing variability or unreliability in organizational work processes, eliminate waste or activity that does not add value to desired outcomes, identify defects and decrease their incidence, reduce the cost of work processes, and improve beneficiary/client satisfaction levels. The steps in this statistics-dependent method are design, measure, analyze, improve and control. Originality/value Few theoretical treatments and demonstration cases are currently available on commonly used models of quality improvement that might have potential value in improving education systems internationally. This paper fills this gap by elucidating one promising approach. The paper also derives value as it permits a comparison of the Six Sigma approach with other quality improvement approaches treated in this volume.


2021 ◽  
Vol 156 (Supplement_1) ◽  
pp. S111-S112
Author(s):  
Y Wang ◽  
A Loboda ◽  
M Chitsaz ◽  
S Ganesan

Abstract Introduction/Objective DMAIC (an acronym for Define, Measure, Analyze, Improve and Control) refers to a data- driven improvement cycle used for improving, optimizing, and stabilizing business processes and designs. Our goal was to utilize DMAIC principle of six sigma quality to improve histology slide quality. Methods/Case Report We “defined” the problem as suboptimal quality in endometrial biopsy slides (defects). Utilizing the DMAIC principle and adhering to a strict timeline, the defects found during baseline slide quality review were “measured” by linking the defects to specific histology competencies, which were addressed systematically for process improvement (PI). After PI, a follow up review (“improve” and “control” phases) was carried out to identify measurable outcomes as a testament to quality. Results (if a Case Study enter NA) During the problem “measurement” phase, the defects found in the baseline review of 175 slides were linked to four specific histology competencies (fixation, embedding, cutting, and staining). Processing was excluded as it is completely automated and standardized. Our analysis showed that 83.3 % of defects were linked to embedding (“tissue too dispersed”). As embedding competency depends on the size and nature of the tissue (e.g. mucus and blood admixed with tissue), grossing competency was also addressed along with embedding at the respective workstations. Recommendations were offered to the grosser, embedder, and cutter to reduce variables during the “improvement” phase. Follow up review was done on 196 slides. The number of defective slides decreased and the defects that linked to “tissue too dispersed” had an overall improvement of 91.3%. Once the PI is proven to be effective, in service to histotechnology personnel biannually were also offered during “control” phase. Conclusion We have demonstrated successful methods for improving histology slide quality utilizing DMAIC principle of quality improvement by six sigma methodology DMAIC principle can be creatively adapted in laboratory practice management to enhance quality.


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