Organizational Citizenship Behaviors and Service Quality as the External Effectiveness of Contract Employees in a Deluxe Hotel

Mapping Intimacies ◽

10.31916/sjhc.2018.01.01.2 ◽

2018 ◽

pp. 13-26

Author(s):

Jeong-Joon Park ◽

Keyword(s):

Service Quality ◽

Organizational Citizenship ◽

Organizational Citizenship Behaviors ◽

Citizenship Behaviors ◽

Contract Employees ◽

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The Effects of Authentic Leadership on Service-Oriented Organizational Citizenship Behaviors: The Role of Goal Commitment as a Mediator - A Case of Five Star Deluxe Hotel Employees -

Culinary Science & Hospitality Research ◽

10.20878/cshr.2016.22.6.004 ◽

2016 ◽

Vol 22 (6) ◽

pp. 33-51

Author(s):

권용주 ◽

김지은

Keyword(s):

Organizational Citizenship ◽

Authentic Leadership ◽

Organizational Citizenship Behaviors ◽

Goal Commitment ◽

Citizenship Behaviors ◽

Hotel Employees ◽

Service Oriented ◽

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The Relationship between Goal Orientation and Service-Oriented Organizational Citizenship Behaviors - A Case of Five Star Deluxe Hotel Employees -

Culinary Science & Hospitality Research ◽

10.20878/cshr.2014.20.1.001001001 ◽

2014 ◽

Vol 20 (1) ◽

pp. 1-17

Author(s):

김지은

Keyword(s):

Goal Orientation ◽

Organizational Citizenship ◽

Organizational Citizenship Behaviors ◽

Citizenship Behaviors ◽

Hotel Employees ◽

Service Oriented ◽

Deluxe Hotel ◽

The Relationship

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The Effects of Authentic Leadership on Service-Oriented Organizational Citizenship Behaviors: The Role of Goal Commitment as a Mediator - A Case of Five Star Deluxe Hotel Employees -

Culinary Science & Hospitality Research ◽

10.20878/cshr.2016.22.6.004004004 ◽

2016 ◽

Vol 22 (6) ◽

pp. 33-51 ◽

Author(s):

권용주 ◽

김지은

Keyword(s):

Organizational Citizenship ◽

Authentic Leadership ◽

Organizational Citizenship Behaviors ◽

Goal Commitment ◽

Citizenship Behaviors ◽

Hotel Employees ◽

Service Oriented ◽

Download Full-text

HRM Practices, Organizational Citizenship Behaviors, and Perceived Service Quality in Golf Courses

Journal of Sport Management ◽

10.1123/jsm.26.2.143 ◽

2012 ◽

Vol 26 (2) ◽

pp. 143-158 ◽

Author(s):

Solha Husin ◽

Packianathan Chelladurai ◽

Ghazali Musa

Keyword(s):

Service Quality ◽

Organizational Citizenship ◽

Organizational Citizenship Behaviors ◽

Golf Courses ◽

Citizenship Behaviors ◽

Perceived Service Quality ◽

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Organizational citizenship behaviors and service quality as external effectiveness of contact employees

Journal of Business Research ◽

10.1016/s0148-2963(01)00290-9 ◽

2003 ◽

Vol 56 (8) ◽

pp. 597-611 ◽

Author(s):

Mahn Hee Yoon ◽

Jaebeom Suh

Keyword(s):

Service Quality ◽

Organizational Citizenship ◽

Organizational Citizenship Behaviors ◽

Citizenship Behaviors

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The employee-organization relationship, organizational citizenship behaviors, and superior service quality

Journal of Retailing ◽

10.1016/s0022-4359(02)00069-6 ◽

2002 ◽

Vol 78 (2) ◽

pp. 131-146 ◽

Author(s):

Simon J Bell ◽

Bulent Menguc

Keyword(s):

Service Quality ◽

Organizational Citizenship ◽

Organizational Citizenship Behaviors ◽

Citizenship Behaviors

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The Relationship between Goal Orientation and Service-Oriented Organizational Citizenship Behaviors - A Case of Five Star Deluxe Hotel Employees -

Culinary Science & Hospitality Research ◽

10.20878/cshr.2014.20.1.001 ◽

2014 ◽

Vol 20 (1) ◽

pp. 1-17

Author(s):

김지은

Keyword(s):

Goal Orientation ◽

Organizational Citizenship ◽

Organizational Citizenship Behaviors ◽

Citizenship Behaviors ◽

Hotel Employees ◽

Service Oriented ◽

Deluxe Hotel ◽

The Relationship

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Using Manager Reports of Employee Behavior to Investigate the Relationship Between Organizational Citizenship Behaviors and Customers' Perceptions of Service Quality

Services Marketing Quarterly ◽

10.1300/j396v28n01_06 ◽

2006 ◽

Vol 28 (1) ◽

pp. 103-118 ◽

Author(s):

Carol C. Bienstock ◽

Carol W. Demoranvillez

Keyword(s):

Service Quality ◽

Organizational Citizenship ◽

Organizational Citizenship Behaviors ◽

Citizenship Behaviors ◽

Employee Behavior ◽

The Relationship

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Organizational Citizenship Behaviors for the Environment: Context Can Trump Values

PsycEXTRA Dataset ◽

10.1037/e505772016-001 ◽

2015 ◽

Author(s):

Robert G. Jones ◽

Carlos Rodriguez ◽

Emily S. Corwin ◽

Jeff Foster

Keyword(s):

Organizational Citizenship ◽

Organizational Citizenship Behaviors ◽

Citizenship Behaviors

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The relationship between coworkers' organizational citizenship behaviors and employee's attitudes

PsycEXTRA Dataset ◽

10.1037/e518442013-528 ◽

2008 ◽

Author(s):

Wongun Goo ◽

Seokhwa Yun ◽

Wonseok Choi

Keyword(s):

Organizational Citizenship ◽

Organizational Citizenship Behaviors ◽

Citizenship Behaviors ◽

The Relationship

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