scholarly journals Recognizing readiness in manufacturing firms

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
Andrew T. WALTERS ◽  
Giulia TESO
Keyword(s):  
Assessment Tool ◽  
Service Design ◽  
Manufacturing Firms ◽  
Service Systems ◽  
Design Approach ◽  
Self Assessment ◽  
Product Service ◽  
Product Service Systems

This article presents a framework for manufacturers to assess their readiness for taking a service design approach to the development of product-service systems (PSS). The framework is developed from the results of interviews with three manufacturing firms that have begun the servitization journey. The selected companies have traditionally been involved in goods production, and have recently started engaging with services in different ways. The readiness framework attempts to bridge the previous studies and models offering companies a self-assessment tool based on the service implementation readiness measured along nine dimensions that apply to manufacturing firms to adopt a more customer-centric approach that fits into their company and suits their needs. 

Module Definition for Product-Service Systems

2012 ◽  
Author(s):  
Katja Hölttä-Otto ◽  
Victor Tang ◽  
Kevin Otto
Keyword(s):  
Business Model ◽  
Support Services ◽  
Manufacturing Firms ◽  
Service Systems ◽  
New Method ◽  
Product Platform ◽  
Product Service ◽  
Alternative Service ◽  
Modular Platform ◽  
Product Service Systems

More and more manufacturing firms are transitioning to more serviced based offerings. It has been shown that a useful integrated bundle of services through a complimentary product can be a better business model than just adding support services to a product as tactical responses to customer needs. In order for companies to be able to define these integrated bundles in an efficient and systematic manner, a process is needed. In the paper we propose a new method to define modular services, ones that can be leveraged efficiently as driving entities, and which can be provided using several product offers. The service modules consist of services modularized for leveraging across several products. The method builds upon the foundations in product platform and modularity research extending it to product service systems. Further, we introduce alternative service modular platform leveraging strategies.

scholarly journals Understanding the Barriers That Slow Firms Shifting from Products to Services

2021 ◽  
pp. 1-18
Author(s):  
Shaun West ◽  
Paolo Gaiardelli ◽  
Nicola Saccani
Keyword(s):  
Complex System ◽  
Manufacturing Firms ◽  
Service Systems ◽  
Industrial Product ◽  
Product Lifecycle ◽  
Manufacturing Firm ◽  
Product Service ◽  
Product Service Systems ◽  
Additional Reading

AbstractThis chapter provides an introduction to “servitization” and, in particular, why manufacturing firms are moving into services and how the transition has been slowed. The first section provides an overview of how this book works. It then moves on to introduce product-service systems and the rationale for servitization from the perspective of a manufacturing firm. This is then examined from different perspectives and uses the product lifecycle as an anchor. It moves on to describe the journey into services and then a complex system that often exists within industrial product-service systems. Finally, the seven barriers are explored before providing additional reading.

scholarly journals A design approach for safety based on Product-Service Systems and Function–Behavior–Structure

2017 ◽  
Vol 19 ◽  
pp. 44-56 ◽  
Author(s):  
Leyla Sadeghi ◽  
Jean-Yves Dantan ◽  
Luc Mathieu ◽  
Ali Siadat ◽  
Mohammad Mohsen Aghelinejad
Keyword(s):  
Service Systems ◽  
Design Approach ◽  
Product Service ◽  
And Function ◽  
Product Service Systems
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