Exploring Business Process Agility From the Designer's Perspective

Business process agility remains an intriguing issue for business process management (BPM) when it comes to modeling human-centric processes. Several attempts were made from academia to find alternative approaches, with the reputable adaptive case management to be introduced recently as an alternative to BPM methodology and case management modeling and notation (CMMN) standard, as an alternative language of business process management notation (BPMN), targeting the modeling of human-centric processes characterized by agility. This chapter identifies the nature of human-centric processes, as its main objective is to examine whether using CMMN for the design and modeling of such processes could cover their agility requirements.