Service Metaphysics
Transcendental matters of services: communities of users, service idealism, theological and existentialist perspectives on services – this chapter (in contrast to the previous one) is the most philosophical part of the entire book though it is of straight utility for its linkage to many service business and management topics. Furthermore, in this chapter we present a methodology (PACE) that helps for the valuation of intangible assets like (what else?) services. PACE is presented with practical examples and contextually linked with project and other service related activities. Services unequivocally constitute an area where increasing interest of experts from the areas of intellectual capital management and valuation will be concentrated, as they on their own possess qualities and characteristics of intangible assets because of their immaterial nature.