A Participatory Approach to Designing Decision Support Systems in Emergency Management

2014 ◽  
Vol 6 (1) ◽  
pp. 60-80 ◽  
Author(s):  
Pietro Baroni ◽  
Daniela Fogli ◽  
Massimiliano Giacomin ◽  
Giovanni Guida ◽  
Loredana Parasiliti Provenza ◽  
...  

This article presents a participatory design approach to Decision Support Systems, which is specifically built to face the socio-technical gap that often impedes DSS acceptability by end-users in real work environments. The approach has been experimented in two case studies in the field of health-related emergencies, namely earthquake and pandemic flu. The application of the approach and the results obtained are described with specific focus on the phases of requirement analysis and system evaluation.

Author(s):  
Yumei Chen ◽  
Xiaoyi Zhao ◽  
Eliot Rich ◽  
Luis Felipe Luna-Reyes

This paper introduces the concept of Group Decision Support Systems (GDSS) as a tool to support emergency management and resilience in coastal cities. As an illustration of the potential value of GDSS, we discuss the use of the Pointe Claire teaching case. Participants in the exercise work in groups to approach the case using four different computer-supported decision models to explore and recommend policies for emergency mitigation and city resilience. The case, as well as the decision models, can be a valuable GDSS tool, particularly in the mitigation stages of the emergency management cycle. We present preliminary results from the use of the case, models and a simulation environment in a graduate course. We finish the paper by presenting our experience as a framework for building more efficient and secure emergency management systems through the use of GDSS.


2012 ◽  
Vol 54 (1) ◽  
pp. 164-172 ◽  
Author(s):  
Jef Van Meensel ◽  
Ludwig Lauwers ◽  
Ine Kempen ◽  
Joost Dessein ◽  
Guido Van Huylenbroeck

2017 ◽  
Vol 48 (1) ◽  
pp. 48-51 ◽  
Author(s):  
Philip Hoyle

Changes in healthcare, such as integrated care, the use of big data, electronic health records (EHRs), telemedicine, decision support systems and consumer empowerment, are impacting on the management of health information. Integrated care requires linked data; activity-based funding requires valid coding; EHRs require standards for documentation, retrieval and analysis; and decision support systems require standardised nomenclatures. The ethical oversight of how health-related information is used, as opposed to governance of its content, storage and communication, remains ill-defined. More fundamentally, the conceptual foundations of health information in terms of “diagnostic” constructs are creating limitations: Why should a medical diagnosis be privileged as the key descriptor of care, over disability or other aspects of the human experience? Who gets to say what matters, and how and by whom is that translated into meaningful information? These are important questions on which the health information management profession is well placed to lead. In this changing environment, threats and opportunities for the profession are presented and discussed. Highlighted is the need for leadership from the profession on the ethical use of health information.


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