scholarly journals The Effect of Privacy Concerns on the Purchasing Behavior among Malaysian Smartphone Users

2016 ◽  
Vol 8 (3) ◽  
pp. 38-52 ◽  
Author(s):  
Zakariya Belkhamza ◽  
Mohd Adzwin Faris Niasin ◽  
Sidah Idris

The rise of e-commerce and m-commerce has brought the intention to the privacy concerns among mobile buyers, and studies showed that it is an important factor that affect attitude and intention to buy products or services through smartphones. The objective of this paper is to investigate the issue of privacy concerns on the attitude and purchasing intention among Malaysian smartphone users. This was performed by investigating the relationships between privacy concerns and attitude towards purchase, as well as between the privacy concerns and the intention to purchase using smartphone apps. The paper provides significant insights on the issue of privacy concerns in the usage of smartphones which can help developers such as Google and Apple to improve their apps stores to provide better protection for users' privacy and security in Malaysia.

Author(s):  
Zakariya Belkhamza ◽  
Mohd Adzwin Faris Niasin ◽  
Sidah Idris

The rise of e-commerce and m-commerce has brought the intention to the privacy concerns among mobile buyers, and studies showed that it is an important factor that affect attitude and intention to buy products or services through smartphones. The objective of this paper is to investigate the issue of privacy concerns on the attitude and purchasing intention among Malaysian smartphone users. This was performed by investigating the relationships between privacy concerns and attitude towards purchase, as well as between the privacy concerns and the intention to purchase using smartphone apps. The paper provides significant insights on the issue of privacy concerns in the usage of smartphones which can help developers such as Google and Apple to improve their apps stores to provide better protection for users' privacy and security in Malaysia.


2019 ◽  
pp. 1230-1246
Author(s):  
Zakariya Belkhamza ◽  
Mohd Adzwin Faris Niasin ◽  
Sidah Idris

The rise of e-commerce and m-commerce has brought the intention to the privacy concerns among mobile buyers, and studies showed that it is an important factor that affect attitude and intention to buy products or services through smartphones. The objective of this paper is to investigate the issue of privacy concerns on the attitude and purchasing intention among Malaysian smartphone users. This was performed by investigating the relationships between privacy concerns and attitude towards purchase, as well as between the privacy concerns and the intention to purchase using smartphone apps. The paper provides significant insights on the issue of privacy concerns in the usage of smartphones which can help developers such as Google and Apple to improve their apps stores to provide better protection for users' privacy and security in Malaysia.


Author(s):  
Zakariya Belkhamza ◽  
Mohd Adzwin Faris Niasin ◽  
Sidah Idris

The rise of e-commerce and m-commerce has brought the intention to the privacy concerns among mobile buyers, and studies showed that it is an important factor that affect attitude and intention to buy products or services through smartphones. The objective of this paper is to investigate the issue of privacy concerns on the attitude and purchasing intention among Malaysian smartphone users. This was performed by investigating the relationships between privacy concerns and attitude towards purchase, as well as between the privacy concerns and the intention to purchase using smartphone apps. The paper provides significant insights on the issue of privacy concerns in the usage of smartphones which can help developers such as Google and Apple to improve their apps stores to provide better protection for users' privacy and security in Malaysia.


Author(s):  
Zakariya Belkhamza ◽  
Mohd. Adzwin Faris Niasin

<p class="0abstract">The rise of m-commerce has brought the intention to the privacy concerns among mobile users, and studies showed that it is an important factor that affects attitude and intention to purchase smartphone apps. The objective of this paper is to investigate the issue of privacy concerns on the attitude and purchasing intention among Malaysian smartphone users. This paper employed the Theory of Planned Behavior (TPB) to investigate the role of privacy concerns in influencing the decision making process. The paper provides significant insights on the issue of privacy concerns in the usage of smartphones which can help developers such as Google and Apple to improve their apps stores to provide better protection for users’ privacy and security in Malaysia.</p>


Author(s):  
Zakariya Belkhamza ◽  
Mohd Adzwin Faris Niasin

The online privacy concerns remain a top priority for every smartphone users, specifically those involved in mobile purchase activities. Studies showed that it is an important factor that affects attitude and intention to purchase smartphone apps. Although there are significant number of theories and research on the effect of privacy concerns on purchase intention in the general concepts on information systems and e-commerce, there is little evidence if the results of these findings still hold true in the mobile technology context. The objective of this chapter is to investigate the issue of privacy concerns on the attitude and purchasing intention among Malaysian smartphone users. This chapter investigates the role of privacy concerns in influencing the decision-making process. The chapter provides significant insights on the issue of privacy concerns in the usage of smartphones which can help developers such as Google and Apple to improve their apps stores to provide better protection for users' privacy and security in Malaysia.


Author(s):  
Zakariya Belkhamza ◽  
Mohd Adzwin Faris Niasin

The online privacy concerns remain a top priority for every smartphone users, specifically those involved in mobile purchase activities. Studies showed that it is an important factor that affects attitude and intention to purchase smartphone apps. Although there are significant number of theories and research on the effect of privacy concerns on purchase intention in the general concepts on information systems and e-commerce, there is little evidence if the results of these findings still hold true in the mobile technology context. The objective of this chapter is to investigate the issue of privacy concerns on the attitude and purchasing intention among Malaysian smartphone users. This chapter investigates the role of privacy concerns in influencing the decision-making process. The chapter provides significant insights on the issue of privacy concerns in the usage of smartphones which can help developers such as Google and Apple to improve their apps stores to provide better protection for users' privacy and security in Malaysia.


i-com ◽  
2019 ◽  
Vol 18 (3) ◽  
pp. 197-216 ◽  
Author(s):  
Verena Zimmermann ◽  
Paul Gerber ◽  
Karola Marky ◽  
Leon Böck ◽  
Florian Kirchbuchner

AbstractSmart Home technologies have the potential to increase the quality of life, home security and facilitate elderly care. Therefore, they require access to a plethora of data about the users’ homes and private lives. Resulting security and privacy concerns form a relevant barrier to adopting this promising technology. Aiming to support end users’ informed decision-making through addressing the concerns we first conducted semi-structured interviews with 42 potential and little-experienced Smart Home users. Their diverse concerns were clustered into four themes that center around attacks on Smart Home data and devices, the perceived loss of control, the trade-off between functionality and security, and user-centric concerns as compared to concerns on a societal level. Second, we discuss measures to address the four themes from an interdisciplinary perspective. The paper concludes with recommendations for addressing user concerns and for supporting developers in designing user-centered Smart Home technologies.


Author(s):  
Emma Morton ◽  
Jennifer Nicholas ◽  
Laura Lapadat ◽  
Heather L. O'Brien ◽  
Steven J. Barnes ◽  
...  

2017 ◽  
Vol 25 (4) ◽  
pp. 393-400 ◽  
Author(s):  
Rebecca Giguere ◽  
William Brown III ◽  
Ivan C Balán ◽  
Curtis Dolezal ◽  
Titcha Ho ◽  
...  

Abstract Objective During a Phase 2 rectal microbicide trial, men who have sex with men and transgender women (n = 187) in 4 countries (Peru, South Africa, Thailand, United States) reported product use daily via short message service (SMS). To prevent disclosure of study participation, the SMS system program included privacy and security features. We evaluated participants’ perceptions of privacy while using the system and acceptability of privacy/security features. Materials and Methods To protect privacy, the SMS system: (1) confirmed participant availability before sending the study questions, (2) required a password, and (3) did not reveal product name or study participation. To ensure security, the system reminded participants to lock phone/delete messages. A computer-assisted self-interview (CASI), administered at the final visit, measured burden of privacy and security features and SMS privacy concerns. A subsample of 33 participants underwent an in-depth interview (IDI). Results Based on CASI, 85% had no privacy concerns; only 5% were very concerned. Most were not bothered by the need for a password (73%) or instructions to delete messages (82%). Based on IDI, reasons for low privacy concerns included sending SMS in private or feeling that texting would not draw attention. A few IDI participants found the password unnecessary and more than half did not delete messages. Discussion Most participants were not concerned that the SMS system would compromise their confidentiality. SMS privacy and security features were effective and not burdensome. Conclusion Short ID-related passwords, ambiguous language, and reminders to implement privacy and security-enhancing behaviors are recommended for SMS systems.


Author(s):  
Fortesa Haziri ◽  
Lulzim Shabani ◽  
Miloslava Chovancova

PPurpose – the purpose of the current research was to investigate the influence of the experience of players and no-players on their purchasing behavior in a gamified purchasing setting. Research methodology – PLS-SEM has been employed to investigate the effect of gaming on consumer behavior and analyze the data gathered via the questionnaire distributed online. Findings – unlike studies in different domains, where the positive impact of game experience in a gamified learning environment and purchasing intention towards gamified products has been highlighted, the results of this research reveal the irrelevance of game experience in online purchasing behavior. Research limitations – firstly, no comparison has been made concerning the differences between board-games and online games. Secondly, the length of time spent playing has not been analyzed. Lastly, the research does not offer any insight regarding the country, nor compare online and offline buying behavior. Practical implications – eventually, game experience needlessly impacts the purchasing process in a gamified setting. Game design, personality, characteristics, cultural background and other attributes of the participants are an important caveat. Originality/Value – the research reveals stimulating results for scholars in the field of gamification, game elements, consumer behavior, and online purchasing


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