ERP Implementation Challenges in Small and Medium Enterprise: A Framework and Case Study

2010 ◽  
Vol 139-141 ◽  
pp. 1636-1639 ◽  
Author(s):  
Shahnorbanun Sahran ◽  
Feybi Ariani Goni ◽  
Muriati Mukhtar
Keyword(s):  
Enterprise Resource Planning ◽  
Process Model ◽  
Business Processes ◽  
Single Case ◽  
Resource Planning ◽  
Integrated System ◽  
System Implementation ◽  
Business World ◽  
Implementation Challenges ◽  
Erp System

The Malaysian small to medium enterprises (SMEs) market has big influences in the business world which is becoming more competitive. Therefore, Enterprise Resource Planning (ERP) as a functional unit integrated system is needed to streamline the business processes to achieve greater work efficiency. However, an in depth understanding about ERP system is needed to ensure the successful system implementation. This paper seeks to explore the challenges of ERP system implementation in order to deepen the knowledge on ERP system implementation in SMEs. The research method is based on a single-case design within Malaysian SME to obtain a process model of ERP system implementation adoption by SMEs. The conceptual framework for ERP system implementation, which was validated by a number of SMEs in Malaysia, is proposed in order to attempt the minimize ERP project failure in SMEs.

scholarly journals Investigating the Success and the Advantages of Using ERP System in KSA Context

2018 ◽  
Vol 8 (6) ◽  
pp. 3631-3639 ◽  
Author(s):  
M. S. Abdel-Haq ◽  
H. Chatti ◽  
E. Asfoura
Keyword(s):  
Organizational Performance ◽  
Enterprise Resource Planning ◽  
Business Processes ◽  
Small And Medium Enterprises ◽  
Resource Planning ◽  
Original Research ◽  
Information Control ◽  
Management Support ◽  
Business World ◽  
Erp System

Enterprise resource planning (ERP) is an important innovation, affecting the business world by generating improvements both tangible and intangible in large companies and small and medium enterprises (SME). This study focuses on the determinants of success and the advantages of the adoption of this technology. To address these points, a comprehensive literature survey was carried out in order to formulate an original research model for ERP success evaluation and provide a prospect for IT infrastructure and integration. The model, thus suggested and taken within the Kingdom of Saudi Arabia (KSA) context, examines in a systematic approach the relation between the ERP acceptance determinants, the effects of the process of ERP systems diffusion, and the impacts expected on organizational performance. Obtained results underline two key determinants of ERP projects success: First, the preponderance of information control and the improvement in the use of competences. The second factor is the quality of team projects, the definition of team’s mission, training, business processes reengineering, user acceptance, top management support and the selection of the ERP solution.

Conceptualizing Dimensions of Enterprise Resource Planning Systems Success

2014 ◽  
Vol 10 (1) ◽  
pp. 53-75 ◽  
Author(s):  
Jessy Nair ◽  
D. Bhanu Sree Reddy ◽  
Anand A Samuel
Keyword(s):  
Conceptual Model ◽  
Enterprise Resource Planning ◽  
Large Scale ◽  
Business Processes ◽  
Resource Planning ◽  
System Implementation ◽  
Erp System ◽  
Enterprise Resource Planning Systems ◽  
Process Variance ◽  
Internal Stakeholders

The success of implementing Enterprise Resource Planning (ERP) system has substantial benefits to an organization due to its large scale tangible and intangible benefits. However, the failure of ERP system implementation is a considerable challenge since it poses significant intervention on internal stakeholders, internal organization, business processes and technology. Though literature recognizes that these interventions bring about technological change during ERP implementation, hardly any article has conceptualized these interventions in evaluating its performance. Drawing on the Process-Variance (PV) and Adapted Socio Technical (AST) system perspectives, the objective of this article is to conceptualize the interventions through socio-technical perspective and develop a comprehensive conceptual model to assess the success or failure of ERP system implementation. The conceptual model, Process-Variance and Adapted SocioTechnical (PVAST) proposed in this article will enable decision makers and practitioners to measure ERP project performance at every stage of its life cycle in a coherent method and adopt corrective measures.

scholarly journals Penerapan Enterprise Resource Planning (ERP) untuk Sistem Informasi Pembelian, Persedian dan Penjualan Barang pada Toko EMI GROSIR dan ECERAN

2015 ◽  
Vol 1 (1) ◽  
pp. 7-17 ◽  
Author(s):  
Ricky Akbar ◽  
Juliastrioza Juliastrioza
Keyword(s):  
Enterprise Resource Planning ◽  
Process Model ◽  
Business Processes ◽  
Resource Planning ◽  
Erp Implementation ◽  
Erp System ◽  
Software Configuration ◽  
Retail Business ◽  
Software Modules ◽  
Erp Software

On Emi Store wholesale and retail business processes of purchasing, inventory, and sales are still made in the traditional and manual. This led to some problems, among others, is often an error occurred recording of purchases and sales of goods, calculation of the transaction, as well as the latest information the availability of goods in the warehouse. Therefore, it is necessary the implementation of Enterprise Resource Planning (ERP) system for purchase information, inventory, and sales of goods aimed at overcoming these problems. ERP implementation stage began with the study of introduction. Its activities namely the introduction of the company as a whole with interviews and observation, identifying the business processes of purchasing, inventory, and sales of goods that are currently running and then make a proposal system in terkomputerisasinya, which is described by using the Business Process Model Notation (BPMN), as well as the depiction of a working model of the system to be applied using use case diagrams. The next stage is to conduct a study of the literature of a variety of books and journals to find a foundation theory and related research. Then do the selection of ERP software, configuration and customization of the ERP software modules, as well as the last application and testing. The results of this study indicate that ERP software that have been selected and applied IE applications can address in Odoo Stores Emi wholesale and retail.

Open and Closed Practicals for Enterprise Resource Planning (ERP) Learning

2011 ◽  
pp. 138-152 ◽  
Keyword(s):  
Enterprise Resource Planning ◽  
Business Processes ◽  
Deep Understanding ◽  
Resource Planning ◽  
Erp Systems ◽  
Erp System ◽  
Technological Complexity ◽  
Functional Aspects ◽  
Business User ◽  
Teaching Learning

Enterprise Resource Planning (ERP) systems are implemented in companies to improve their business processes. An ERP system entails extensive functional and technological aspects during its implementation. Teaching ERP systems for computer science students implies addressing these two aspects: ERP functionality and technological features. It is a challenge for teachers to design practical experimentation that students can perform in the teaching environment, due to the prerequisite of a deep understanding of the business processes, business user requirements, and the technological complexity of ERP systems. In order to improve student skills in ERP systems, we encourage active learning among students. In this chapter, we present a methodology using open and closed practicals to learn about both technical and functional aspects of ERP systems. Using these practicals allows us to prepare and organize this teaching/ learning process.

Critical Success Factors of ERP Implementation

2011 ◽  
pp. 758-765
Author(s):  
Leopoldo E. Colmenares ◽  
Jim O. Otieno
Keyword(s):  
Enterprise Resource Planning ◽  
Success Factors ◽  
Business Processes ◽  
Resource Planning ◽  
Erp Systems ◽  
Erp System ◽  
Critical Success ◽  
Systems Implementation ◽  
Sales And Marketing ◽  
Share Data

An enterprise resource planning (ERP) system is an integrated set of programs that provides support for core organizational activities, such as manufacturing and logistics, finance and accounting, sales and marketing, and human resources. An ERP system helps the different parts of an organization share data and knowledge, reduce costs, and improve management of business processes. In spite of their benefits, many ERP systems fail (Stratman & Roth, 1999). Implementing an ERP system is a major undertaking. About 90% of ERP implementations are late or over budget (Martin, 1998), and the success rate of ERP systems implementation is only about 33% (Zhang et al., 2003).

Life Cycle of ERP Systems

2005 ◽  
pp. 1844-1849
Author(s):  
Cesar Alexandre de Souza ◽  
Ronaldo Zwicker
Keyword(s):  
Life Cycle ◽  
Enterprise Resource Planning ◽  
Multinational Firms ◽  
Business Processes ◽  
Resource Planning ◽  
Integrated Systems ◽  
Erp Systems ◽  
Erp System ◽  
New Business ◽  
Business Requirements

The 90’s witnessed an impressive growth of Enterprise Resource Planning (ERP) systems in the market of corporate IT solutions. For instance, O´Leary (2000) reports that a single ERP system (SAP´s R/3) is used by more than 60% of the multinational firms. Among the explanations for this phenomenon are the competitive pressures suffered by the companies that have forced them to seek alternatives for cost reduction, differentiation of products and services and integration of their business processes. The ERP systems evolved exploiting the need for quick deployment of integrated systems to meet these new business requirements, while companies were (and still are) under pressure to outsource all the activities that are not embraced by their core business.

Critical Success Factors of ERP Implementation

2005 ◽  
pp. 628-633 ◽  
Author(s):  
Leopoldo E. Colmenares ◽  
Jim O. Otieno
Keyword(s):  
Enterprise Resource Planning ◽  
Success Factors ◽  
Business Processes ◽  
Resource Planning ◽  
Erp Systems ◽  
Erp System ◽  
Critical Success ◽  
Systems Implementation ◽  
Sales And Marketing ◽  
Share Data

An enterprise resource planning (ERP) system is an integrated set of programs that provides support for core organizational activities, such as manufacturing and logistics, finance and accounting, sales and marketing, and human resources. An ERP system helps the different parts of an organization share data and knowledge, reduce costs, and improve management of business processes. In spite of their benefits, many ERP systems fail (Stratman & Roth, 1999). Implementing an ERP system is a major undertaking. About 90% of ERP implementations are late or over budget (Martin, 1998), and the success rate of ERP systems implementation is only about 33% (Zhang et al., 2003).

The Myth of Integration

2011 ◽  
pp. 17-42
Author(s):  
Rosio Alvarez
Keyword(s):  
Enterprise Resource Planning ◽  
Nonprofit Organization ◽  
Implementation Process ◽  
Resource Planning ◽  
Organizational Values ◽  
Integrated System ◽  
Erp System ◽  
Time Served ◽  
Organizational Reality

This research examines the implementation process of an enterprise resource planning (ERP) system and shows that implementation cannot be viewed solely in instrumental terms–that is, organizations do not simply select systems based on information requirements so that proper “fit” can be achieved. Instead, this research suggests that the activities of selecting and implementing a new ERP become the medium for (re-)constructing or (re-)constituting the organization’s values. Theorists have described such activities as a “mythmaking” process. A case study of an implementation at a large nonprofit organization is presented to demonstrate how myth-making served to construct an ERP system as an “integrated” system and at the same time served to elaborate existing organizational values. The myth functioned as a vehicle of consensual organizational reality, serving to align the acquisition of an ERP system with the organizational values, thereby garnering widespread support for a complex, expensive and relatively unknown technology.

Selecting and Implementing an ERP System at Alimentos Peru

2011 ◽  
pp. 271-287
Author(s):  
J. Martin Santana ◽  
Jaime Serida-Nishimura ◽  
Eddie Morris-Abarca ◽  
Ricardo Diaz-Baron
Keyword(s):  
Enterprise Resource Planning ◽  
Business Processes ◽  
Implementation Process ◽  
Resource Planning ◽  
User Participation ◽  
Planning System ◽  
Accurate Information ◽  
Management Support ◽  
Erp System ◽  
Organizational Challenges

The case describes the implementation process of an ERP (enterprise resource planning) system at Alimentos Peru, one of the largest foods manufacturing companies in Peru. It discusses the organization’s major concerns during the mid-1990s, including increasing competition, inefficiency of business processes, and lack of timely and accurate information. To address these concerns Alimentos Peru launched several projects, one of which involved the implementation of an ERP system. The case explains the criteria used to evaluate and select the system, as well as the main issues and problems that arose during the implementation process. More specifically, the case focuses upon a set of implementation factors, such as top management support, user participation, and project management. Finally, the case concludes with a discussion of the benefits obtained from the introduction of the system as well as the new organizational challenges.

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