Developing quality systems in education
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Published By Taylor & Francis

9780203302446, 9780203423660
Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

On the road to quality

2010 ◽  
pp. 299-306
Author(s):  
Lewis A Rhodes
Keyword(s):  
The Road ◽  
On The Road

Listening to the voice of the customer

2010 ◽  
pp. 242-257
Author(s):  
Sam Schauerman ◽  
Donna Manno ◽  
Burt Peachy
Keyword(s):  
The Voice ◽  
Voice Of The Customer

Staff appraisal training and Total Quality Management

2010 ◽  
pp. 120-134
Author(s):  
Jeff Jones ◽  
John Mathias
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Total Quality ◽  
Staff Appraisal

The consumer paradigm in public management

2010 ◽  
pp. 35-51
Author(s):  
Sue Richards
Keyword(s):  
Public Management

From systems to leadership

2010 ◽  
pp. 226-241 ◽  
Author(s):  
Edward Sallis

A foot in two camps

2010 ◽  
pp. 190-206
Author(s):  
Helen Stott

A quality journey

2010 ◽  
Author(s):  
John Marsh

Introduction

2010 ◽  
Author(s):  
Geoffrey D Doherty
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