Service Design and Service Thinking in Healthcare and Hospital Management
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Published By Springer International Publishing

9783030007485, 9783030007492

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Service Design Methods: Knowledge Co-production in Health and Social Care

Service Design and Service Thinking in Healthcare and Hospital Management ◽

10.1007/978-3-030-00749-2_21 ◽

2018 ◽

pp. 359-375 ◽

Cited By ~ 1

Author(s):

Alison Prendiville

Keyword(s):

Social Care ◽

Service Design ◽

Design Methods ◽

Health And Social Care

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Alarm in the ICU! Envisioning Patient Monitoring and Alarm Management in Future Intensive Care Units

Service Design and Service Thinking in Healthcare and Hospital Management ◽

10.1007/978-3-030-00749-2_24 ◽

2018 ◽

pp. 421-446 ◽

Cited By ~ 1

Author(s):

Elif Özcan ◽

Dilip Birdja ◽

Lianne Simonse ◽

Ard Struijs

Keyword(s):

Intensive Care ◽

Intensive Care Units ◽

Patient Monitoring ◽

Alarm Management

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A Design Perspective on Future Healthcare Services for the Home Environment

Service Design and Service Thinking in Healthcare and Hospital Management ◽

10.1007/978-3-030-00749-2_10 ◽

2018 ◽

pp. 155-167 ◽

Cited By ~ 2

Author(s):

Geke D. S. Ludden ◽

Anna Vallgårda

Keyword(s):

Home Environment ◽

Healthcare Services ◽

Design Perspective

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Managing Complex Patient Journeys in Healthcare

Service Design and Service Thinking in Healthcare and Hospital Management ◽

10.1007/978-3-030-00749-2_19 ◽

2018 ◽

pp. 329-346

Author(s):

Ragnhild Halvorsrud ◽

Annette Lund Lillegaard ◽

Mette Røhne ◽

Andreas Momme Jensen

Keyword(s):

Complex Patient

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Redefining Touchpoints: An Integrated Approach for Implementing Omnichannel Service Concepts

Service Design and Service Thinking in Healthcare and Hospital Management ◽

10.1007/978-3-030-00749-2_16 ◽

2018 ◽

pp. 279-288 ◽

Cited By ~ 3

Author(s):

Juha Kronqvist ◽

Teemu Leinonen

Keyword(s):

Integrated Approach

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Using Small Step Service Design Thinking to Create and Implement Services that Improve Patient Care

Service Design and Service Thinking in Healthcare and Hospital Management ◽

10.1007/978-3-030-00749-2_3 ◽

2018 ◽

pp. 39-53

Author(s):

Brenda Gleason ◽

Jennifer Bohn

Keyword(s):

Patient Care ◽

Design Thinking ◽

Service Design ◽

Improve Patient Care ◽

Small Step ◽

Improve Patient

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Patient Self-Service Paradigms in Hospital and Healthcare Service Design Settings

Service Design and Service Thinking in Healthcare and Hospital Management ◽

10.1007/978-3-030-00749-2_25 ◽

2018 ◽

pp. 447-462 ◽

Cited By ~ 1

Author(s):

Jenny Darzentas ◽

Helen Petrie

Keyword(s):

Healthcare Service ◽

Service Design ◽

Self Service

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Service Design During the Later Development Phases: Introducing a Service Design Roadmapping Approach

Service Design and Service Thinking in Healthcare and Hospital Management ◽

10.1007/978-3-030-00749-2_5 ◽

2018 ◽

pp. 69-84

Author(s):

Frida Almqvist

Keyword(s):

Service Design ◽

Development Phases

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Dealing with Different Cultures: Overcoming Challenges of Service Design in a Multicultural World

Service Design and Service Thinking in Healthcare and Hospital Management ◽

10.1007/978-3-030-00749-2_29 ◽

2018 ◽

pp. 525-535

Author(s):

Neena Gupta-Biener ◽

Sanjeev Kanoria ◽

Karin Messer-Misak

Keyword(s):

Service Design ◽

Different Cultures

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Service Design Empowering Innovative Communities Within Healthcare

Service Design and Service Thinking in Healthcare and Hospital Management ◽

10.1007/978-3-030-00749-2_9 ◽

2018 ◽

pp. 137-153

Author(s):

Stuart G. Bailey ◽

Karen L. Bell ◽

Hans Hartung

Keyword(s):

Service Design

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Service Design and Service Thinking in Healthcare and Hospital ManagementLatest Publications

TOTAL DOCUMENTS

H-INDEX

Published By Springer International Publishing

Service Design Methods: Knowledge Co-production in Health and Social Care

Alarm in the ICU! Envisioning Patient Monitoring and Alarm Management in Future Intensive Care Units

A Design Perspective on Future Healthcare Services for the Home Environment

Managing Complex Patient Journeys in Healthcare

Redefining Touchpoints: An Integrated Approach for Implementing Omnichannel Service Concepts

Using Small Step Service Design Thinking to Create and Implement Services that Improve Patient Care

Patient Self-Service Paradigms in Hospital and Healthcare Service Design Settings

Service Design During the Later Development Phases: Introducing a Service Design Roadmapping Approach

Dealing with Different Cultures: Overcoming Challenges of Service Design in a Multicultural World

Service Design Empowering Innovative Communities Within Healthcare

Service Design and Service Thinking in Healthcare and Hospital Management
Latest Publications