Research on Emotion in Organizations - Functionality, Intentionality and Morality
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Published By Emerald (MCB UP )

9780762314140

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Chapter 5 Leveraging Emotions in Value Management of Brands and Products

Research on Emotion in Organizations - Functionality, Intentionality and Morality ◽

10.1016/s1746-9791(07)03005-2 ◽

2007 ◽

pp. 121-140

Author(s):

Leslie J. Harrington

Keyword(s):

Value Management

About the Editors

Research on Emotion in Organizations - Functionality, Intentionality and Morality ◽

10.1016/s1746-9791(07)03013-1 ◽

2007 ◽

pp. ix-x

About the Authors

Research on Emotion in Organizations - Functionality, Intentionality and Morality ◽

10.1016/s1746-9791(07)03016-7 ◽

2007 ◽

pp. 311-315

Chapter 8 Emotion Management in Cross-Cultural Perspective: “Smile Training” in Japanese and North American Service Organizations

Research on Emotion in Organizations - Functionality, Intentionality and Morality ◽

10.1016/s1746-9791(07)03008-8 ◽

2007 ◽

pp. 199-220 ◽

Cited By ~ 2

Author(s):

Aviad E. Raz ◽

Anat Rafaeli

Keyword(s):

North American ◽

Cross Cultural ◽

Emotion Management ◽

Service Organizations ◽

Cultural Perspective

Chapter 1 The End of Expressionism: A Conditional Approach to Bounded Emotionality in Organizations

Research on Emotion in Organizations - Functionality, Intentionality and Morality ◽

10.1016/s1746-9791(07)03001-5 ◽

2007 ◽

pp. 1-30

Author(s):

Claire E. Ashton-James

Keyword(s):

Conditional Approach

Chapter 12 How ‘Bad Apples’ Spoil the Bunch: Faultlines, Emotional Levers, and Exclusion in the Workplace

Research on Emotion in Organizations - Functionality, Intentionality and Morality ◽

10.1016/s1746-9791(07)03012-x ◽

2007 ◽

pp. 287-310 ◽

Cited By ~ 1

Author(s):

Charmine E.J. Härtel ◽

Debra Panipucci

Chapter 4 Team Emotion Recognition Accuracy and Team Performance

Research on Emotion in Organizations - Functionality, Intentionality and Morality ◽

10.1016/s1746-9791(07)03004-0 ◽

2007 ◽

pp. 87-119 ◽

Cited By ~ 19

Author(s):

Hillary Anger Elfenbein ◽

Jeffrey T. Polzer ◽

Nalini Ambady

Keyword(s):

Emotion Recognition ◽

Team Performance ◽

Recognition Accuracy

Overview: Functionality, Intentionality and Morality

Research on Emotion in Organizations - Functionality, Intentionality and Morality ◽

10.1016/s1746-9791(07)03015-5 ◽

2007 ◽

pp. xiii-xxi

Author(s):

Charmine E.J. Härtel ◽

Neal M. Ashkanasy ◽

Wilfred J. Zerbe

Chapter 2 The Use, Overuse, and Misuse of Affect, Mood, and Emotion in Organizational Research

Research on Emotion in Organizations - Functionality, Intentionality and Morality ◽

10.1016/s1746-9791(07)03002-7 ◽

2007 ◽

pp. 31-53 ◽

Cited By ~ 4

Author(s):

Véronique Tran

Keyword(s):

Organizational Research

Chapter 6 The Intentional Use of Service Recovery Strategies to Influence Consumer Emotion, Cognition and Behavior

Research on Emotion in Organizations - Functionality, Intentionality and Morality ◽

10.1016/s1746-9791(07)03006-4 ◽

2007 ◽

pp. 141-175 ◽

Cited By ~ 2

Author(s):

Dominique A. Keeffe ◽

Rebekah Russell-Bennett ◽

Alastair Tombs

Keyword(s):

Service Recovery ◽

Recovery Strategies ◽

And Behavior ◽

Consumer Emotion

Research on Emotion in Organizations - Functionality, Intentionality and MoralityLatest Publications

TOTAL DOCUMENTS

H-INDEX

Published By Emerald (MCB UP )

Chapter 5 Leveraging Emotions in Value Management of Brands and Products

About the Editors

About the Authors

Chapter 8 Emotion Management in Cross-Cultural Perspective: “Smile Training” in Japanese and North American Service Organizations

Chapter 1 The End of Expressionism: A Conditional Approach to Bounded Emotionality in Organizations

Chapter 12 How ‘Bad Apples’ Spoil the Bunch: Faultlines, Emotional Levers, and Exclusion in the Workplace

Chapter 4 Team Emotion Recognition Accuracy and Team Performance

Overview: Functionality, Intentionality and Morality

Chapter 2 The Use, Overuse, and Misuse of Affect, Mood, and Emotion in Organizational Research

Chapter 6 The Intentional Use of Service Recovery Strategies to Influence Consumer Emotion, Cognition and Behavior

Research on Emotion in Organizations - Functionality, Intentionality and Morality
Latest Publications