Lecture Notes in Business Information Processing - Exploring Services Science
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Published By Springer International Publishing

9783319149790, 9783319149806

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An Agile BPM System for Knowledge-Based Service Organizations

Lecture Notes in Business Information Processing - Exploring Services Science ◽

10.1007/978-3-319-14980-6_6 ◽

2015 ◽

pp. 65-79 ◽

Cited By ~ 6

Author(s):

José António Faria ◽

Henriqueta Nóvoa

Keyword(s):

Service Organizations ◽

Knowledge Based

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Technological Trends in the Sport Field: Which Application Areas and Challenges?

Lecture Notes in Business Information Processing - Exploring Services Science ◽

10.1007/978-3-319-14980-6_16 ◽

2015 ◽

pp. 204-214 ◽

Cited By ~ 1

Author(s):

Luisa Varriale ◽

Domenico Tafuri

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Knowledge Sharing and Value Co-creation: Designing a Service System for Fostering Inter-generational Cooperation

Lecture Notes in Business Information Processing - Exploring Services Science ◽

10.1007/978-3-319-14980-6_3 ◽

2015 ◽

pp. 25-35 ◽

Cited By ~ 3

Author(s):

Sabrina Bonomi ◽

Stefano Za ◽

Marco De Marco ◽

Cecilia Rossignoli

Keyword(s):

Knowledge Sharing ◽

Service System

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Disclosing Paths for Multi-channel Service Research: A Contemporaneous Phenomenon and Guidelines for Future Investigations

Lecture Notes in Business Information Processing - Exploring Services Science ◽

10.1007/978-3-319-14980-6_23 ◽

2015 ◽

pp. 289-300 ◽

Cited By ~ 2

Author(s):

João Reis ◽

Marlene Amorim ◽

Nuno Melão

Keyword(s):

Service Research ◽

Channel Service

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Towards an IT-Based Coordination Platform for the German Emergency Medical Service System

Lecture Notes in Business Information Processing - Exploring Services Science ◽

10.1007/978-3-319-14980-6_20 ◽

2015 ◽

pp. 253-263 ◽

Cited By ~ 1

Author(s):

Melanie Reuter-Oppermann ◽

Johannes Kunze von Bischhoffshausen ◽

Peter Hottum

Keyword(s):

Emergency Medical Service ◽

Medical Service ◽

Service System ◽

Emergency Medical Service System ◽

Emergency Medical ◽

Medical Service System

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Towards a Framework of Influence Factors for Value Co-creation in Service Systems

Lecture Notes in Business Information Processing - Exploring Services Science ◽

10.1007/978-3-319-14980-6_1 ◽

2015 ◽

pp. 1-11 ◽

Cited By ~ 2

Author(s):

Peter Hottum ◽

Axel Kieninger ◽

Peter Brinkhoff

Keyword(s):

Influence Factors ◽

Service Systems

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Service Convenience on Call Centers: Impacts on Repurchase

Lecture Notes in Business Information Processing - Exploring Services Science ◽

10.1007/978-3-319-14980-6_14 ◽

2015 ◽

pp. 176-189

Author(s):

João F. Proença ◽

Marisa Fernandes

Keyword(s):

Call Centers ◽

Service Convenience

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Shared Services: Exploring the New Frontier

Lecture Notes in Business Information Processing - Exploring Services Science ◽

10.1007/978-3-319-14980-6_17 ◽

2015 ◽

pp. 215-227

Author(s):

Maddalena Sorrentino ◽

Luca Giustiniano ◽

Paolo Depaoli ◽

Marco De Marco

Keyword(s):

Shared Services ◽

New Frontier

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How Social Responsibility Influences Innovation of Service Firms: An Investigation of Mediating Factors

Lecture Notes in Business Information Processing - Exploring Services Science ◽

10.1007/978-3-319-14980-6_11 ◽

2015 ◽

pp. 139-151

Author(s):

Gheorghe Militaru ◽

Anca-Alexandra Purcărea ◽

Theodor Borangiu ◽

Monica Drăgoicea ◽

Olivia Doina Negoiţă

Keyword(s):

Social Responsibility ◽

Service Firms ◽

Mediating Factors

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How to Encourage the Use of Public Transport? A Multiservice Approach Based on Mobile Technologies

Lecture Notes in Business Information Processing - Exploring Services Science ◽

10.1007/978-3-319-14980-6_25 ◽

2015 ◽

pp. 314-325 ◽

Cited By ~ 3

Author(s):

Marta Campos Ferreira ◽

Teresa Galvão Dias

Keyword(s):

Public Transport ◽

Mobile Technologies

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Lecture Notes in Business Information Processing - Exploring Services ScienceLatest Publications

TOTAL DOCUMENTS

H-INDEX

Published By Springer International Publishing

An Agile BPM System for Knowledge-Based Service Organizations

Technological Trends in the Sport Field: Which Application Areas and Challenges?

Knowledge Sharing and Value Co-creation: Designing a Service System for Fostering Inter-generational Cooperation

Disclosing Paths for Multi-channel Service Research: A Contemporaneous Phenomenon and Guidelines for Future Investigations

Towards an IT-Based Coordination Platform for the German Emergency Medical Service System

Towards a Framework of Influence Factors for Value Co-creation in Service Systems

Service Convenience on Call Centers: Impacts on Repurchase

Shared Services: Exploring the New Frontier

How Social Responsibility Influences Innovation of Service Firms: An Investigation of Mediating Factors

How to Encourage the Use of Public Transport? A Multiservice Approach Based on Mobile Technologies

Lecture Notes in Business Information Processing - Exploring Services Science
Latest Publications