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Total Quality Management in Information Services
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TOTAL DOCUMENTS
12
(FIVE YEARS 0)
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Published By DE GRUYTER SAUR
9783110963984
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Selected bibliography
Total Quality Management in Information Services
◽
10.1515/9783110963984.231
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2012
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Foreword
Total Quality Management in Information Services
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10.1515/9783110963984.xiii
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2012
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Introduction to the series
Total Quality Management in Information Services
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10.1515/9783110963984.vii
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2012
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The author
Total Quality Management in Information Services
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10.1515/9783110963984.v
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2012
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Appendix: The George Westinghouse Total Quality Achievement Award Evaluation Criteria
Total Quality Management in Information Services
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10.1515/9783110963984.241
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2012
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Keyword(s):
Evaluation Criteria
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Total Quality
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Achievement Award
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Part 1 Quality and Information Services
Total Quality Management in Information Services
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10.1515/9783110963984.1
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2012
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pp. 1-82
Keyword(s):
Information Services
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Contents
Total Quality Management in Information Services
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10.1515/9783110963984.xi
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2012
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Index
Total Quality Management in Information Services
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10.1515/9783110963984.257
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2012
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Part 2 TQM – the Critical Components for Information Services
Total Quality Management in Information Services
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10.1515/9783110963984.83
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2012
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Keyword(s):
Information Services
◽
Critical Components
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Introduction: ‘Total quality management means quality service’
Total Quality Management in Information Services
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10.1515/9783110963984.xv
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2012
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Keyword(s):
Quality Management
◽
Total Quality Management
◽
Quality Service
◽
Total Quality
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