<p><em>In situ</em> measurements of electron scale fluctuations by the Van Allen Probes and MMS have demonstrated the ubiquitous occurrence of phase-space holes and various kinetic nonlinear structures in the Earth's magnetosphere. However it remains an open question whether phase-space holes have to be incorporated into global magnetospheric models describing the energisation and acceleration of electrons. In this communication we will review current wave-particle models of electron phase-space holes interacting with energetic electrons (e.g. >1 keV in the Earth's radiation belts)&#160; and present new theoretical results showing that finite correlation times of phase-space holes results in enhanced pitch-angle scattering. The pitch-angle scattering by phase-space holes is shown to be on par with that produced by chorus waves, and in some instances outgrows the chorus contribution.&#160;</p><p>&#160;</p>