This study is focused on the software development process, viewed from perspective of information technology project manager. Main goal of this research is to identify challenges in managing such projects and provide a model for delivering software solutions that satisfies client’s expectations. Project management theory describes six constraints or variables in every project, which project managers can use to better control the project and its outputs. Fixing some of the six project management constraints (scope, cost, time, risks, resources or quality) will allow project manager to focus on most important project aspects, rather than being drawn between all of the variables.This paper is aimed at information technology project managers and portfolio managers, as it describes the practical application of this model on a software development project. Findings of this research support the theory that, by applying good project management practice and focusing on project/business-critical requirements, will enable project managers to complete projects successfully and within tolerance limits. Results show that by identifying key business constraints, project managers can create good balance of six constraints and focus on the most important ones, while allowing other constraints to move between limits imposed by clients and stakeholders.
Information technology project managers’ performance competencies
