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2013 ◽  
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Gps Data ◽  
Rail Network ◽  
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A Framework for Improving Access and Customer Service Times in Health Care

2013 ◽  
Vol 32 (3) ◽  
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Kumar Rajaram ◽  
Christiane Barz ◽  
J. Thomas Rosenthal
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Health Care ◽  
Customer Service ◽  
Service Times

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2006 ◽  
Author(s):  
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Nancy P. Rothbard ◽  
Theresa M. Glomb
Keyword(s):  
Customer Service ◽  
Service Work

Leadership styles and personality traits as predictors of employee engagement of selected customer service representatives

2013 ◽  
Author(s):  
Leslee G. Arididon ◽  
Yzabel Louise S. Bueser ◽  
Danielle Denise D. Pau ◽  
Raiza Elaine P. Ramirez ◽  
Krizia Jane V. Soriano ◽  
...  
Keyword(s):  
Personality Traits ◽  
Leadership Styles ◽  
Employee Engagement ◽  
Customer Service ◽  
Customer Service Representatives

Does quality customer service pay in competitive markets?

2010 ◽  
Author(s):  
Jennifer Nieman-Gonder ◽  
Terri Shapiro ◽  
Nimmy Mathew
Keyword(s):  
Customer Service ◽  
Competitive Markets
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