Teamwork has become an important research field and its contribution to organizational performance has attracted attention of researchers from several disciplines. The development and application of newly emerged technologies such as Industry 4.0, Internet of Things, and cyber physical systems create additional concerns for teamwork which claim to be integrated into existing models. The objective of this chapter is to advance research on teamwork, by facilitating researchers with a review which identifies the key factors that affect teamwork behavior both in human and in agent-based teamwork models, while indicating if and how they are inter-related. A review of related studies was conducted, and, as a result, a range of factors that affect teamwork behavior to both human and agent-based models was identified and analyzed. From the analysis, stand out factors that gain attention while newly-appeared factors are determined from recent studies about models shift towards dynamic and realistic environments. These discoveries point to new aspects of teamwork behavior.
An Analytics Toolbox for Cyber-Physical Systems Data Analysis: Requirements and Challenges
