A Systematic Approach for Maintainable Business Process Models

2021 ◽  
pp. 522-531
Author(s):  
Hajer Ben Haj Ayech ◽  
Emna Ammar Elhadjamor ◽  
Sonia Ayachi Ghannouchi
Keyword(s):  
Business Process ◽  
Systematic Approach ◽  
Process Models ◽  
Business Process Models

PROQRASS: A PROCESS-BASED APPROACH TO QUALITY REQUIREMENTS ANALYSIS FOR SERVICE SYSTEMS

2013 ◽  
Vol 23 (07) ◽  
pp. 943-962
Author(s):  
YE WANG ◽  
XIAOHU YANG ◽  
XINYU WANG ◽  
ALEKSANDER J. KAVS
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Systematic Approach ◽  
Requirements Analysis ◽  
Service Systems ◽  
Process Models ◽  
Functional Requirements ◽  
Quality Requirements ◽  
Business Process Models ◽  
Equity Trading

Satisfying quality requirements for service systems is quite crucial and challenging. However, there is a gap between quality requirements analysis and quality requirements design in service systems. In order to bridge this gap, we provide a systematic approach — ProQRASS — to model and analyze quality requirements of services based on business processes, which are frequently used to model services. ProQRASS consists of five steps: (1) constructing business process models; (2) associating quality requirements with functional requirements of services in business process models; (3) identifying potential conflicts and cooperation among quality requirements; (4) filtering out false conflicts and cooperation; (5) resolving conflicts among quality requirements. We illustrate ProQRASS through an equity trading service system. We also evaluate its capability through the comparison with other approaches and conduct a usability investigation involving industrial experts. The result shows that ProQRASS is effective and useful.

On the Usage of Labels and Icons in Business Process Modeling

2010 ◽  
Vol 1 (2) ◽  
pp. 40-58 ◽  
Author(s):  
Jan Mendling ◽  
Jan Recker ◽  
Hajo A. Reijers
Keyword(s):  
Business Process ◽  
Process Modeling ◽  
Process Model ◽  
Systematic Approach ◽  
Conceptual Modeling ◽  
The Body ◽  
Process Models ◽  
Classification Schemes ◽  
Business Process Models ◽  
Body Of Knowledge

The value of business process models is dependent on the choice of graphical elements in the model and their annotation with additional textual and graphical information. This research discusses the use of text and icons for labeling the graphical constructs in a process model. The authors use two established verb classification schemes to examine the choice of activity labels in process modeling practice. Based on the author’s findings, this paper synthesizes a set of twenty-five activity label categories. Proposed is a systematic approach for graphically representing these label categories through the use of graphical icons, such that the resulting process models are easier and more readily understandable by end users. The author’s findings contribute to an ongoing stream of research investigating the practice of process modeling and thereby contribute to the body of knowledge about conceptual modeling quality overall.

scholarly journals Evaluation and Lessons Learned from a Campus as a Living Lab Program to Promote Sustainable Practices

2021 ◽  
Vol 13 (4) ◽  
pp. 1739
Author(s):  
Paul Save ◽  
Belgin Terim Cavka ◽  
Thomas Froese
Keyword(s):  
Learning Curve ◽  
Business Process ◽  
Lessons Learned ◽  
Process Models ◽  
Sustainable Practices ◽  
Business Process Models ◽  
District Energy ◽  
University Of British Columbia ◽  
Living Lab ◽  
The University

Any group that creates challenging goals also requires a strategy to achieve them and a process to review and improve this strategy over time. The University of British Columbia (UBC) set ambitious campus sustainability goals, including a reduction in its greenhouse gas emissions to 33% below the 2007 level by 2015, and 100% by 2050 (UBC, 2006). The University pursued these goals through a number of specific projects (such as major district energy upgrade and a bioenergy facility) and, more generally, through a “Campus as a Living Lab” (CLL) initiative to marry industry, campus operations, and research to drive innovative solutions. The CLL program has achieved significant successes while also demonstrating many opportunities for improvements and lessons learned. The aim of this study was to examine the UBC CLL program, to identify and formalize its operations, to extract key transferable characteristics, and to propose replicable processes that other universities and municipalities can follow to expand their sustainable practices in similar ways. There was a learning curve with implementing a CLL program at UBC; thus, the goal of this study was to potentially shorten this learning curve for others. The research involved an ethnographic approach in which researchers participated in the CLL process, conducted qualitative analysis, and captured the processes through a series of business process models. The research findings are shared in two parts: 1. generalized lessons learned through key transferrable characteristics; 2. a series of generic organizational charts and business process models (BPMs) culminated with learned strategies through defined processes that illustrate what was required to create a CLL program at UBC. A generalized future improvement plan for UBC CLL programs is defined, generic BPMs about CLL projects are evaluated, and the level of engagement of multiple stakeholders through phases of project life cycle given in the conclusion for future use of other Living Lab organizations.

scholarly journals Using business process models for the specification of manufacturing operations

2020 ◽  
Vol 123 ◽  
pp. 103297
Author(s):  
Jonnro Erasmus ◽  
Irene Vanderfeesten ◽  
Konstantinos Traganos ◽  
Paul Grefen
Keyword(s):  
Business Process ◽  
Process Models ◽  
Business Process Models ◽  
Manufacturing Operations

scholarly journals Business processes exceptions in relation to operational performance

2019 ◽  
Vol 25 (5) ◽  
pp. 908-922 ◽  
Author(s):  
Remco Dijkman ◽  
Oktay Turetken ◽  
Geoffrey Robert van IJzendoorn ◽  
Meint de Vries
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Process Models ◽  
Operational Performance ◽  
Normal Flow ◽  
Throughput Time ◽  
Content Type ◽  
Business Process Models ◽  
Practical Implications

Purpose Business process models describe the way of working in an organization. Typically, business process models distinguish between the normal flow of work and exceptions to that normal flow. However, they often present an idealized view. This means that unexpected exceptions – exceptions that are not modeled in the business process model – can also occur in practice. This has an effect on the efficiency of the organization, because information systems are not developed to handle unexpected exceptions. The purpose of this paper is to study the relation between the occurrence of exceptions and operational performance. Design/methodology/approach The paper does this by analyzing the execution logs of business processes from five organizations, classifying execution paths as normal or exceptional. Subsequently, it analyzes the differences between normal and exceptional paths. Findings The results show that exceptions are related to worse operational performance in terms of a longer throughput time and that unexpected exceptions relate to a stronger increase in throughput time than expected exceptions. Practical implications These findings lead to practical implications on policies that can be followed with respect to exceptions. Most importantly, unexpected exceptions should be avoided by incorporating them into the process – and thus transforming them into expected exceptions – as much as possible. Also, as not all exceptions lead to longer throughput times, continuous improvement should be employed to continuously monitor the occurrence of exceptions and make decisions on their desirability in the process. Originality/value While work exists on analyzing the occurrence of exceptions in business processes, especially in the context of process conformance analysis, to the best of the authors’ knowledge this is the first work that analyzes the possible consequences of such exceptions.

scholarly journals Explaining Non-compliance of Business Process Models Through Automated Planning

2018 ◽  
pp. 181-197 ◽  
Author(s):  
Fabrizio Maria Maggi ◽  
Andrea Marrella ◽  
Giuseppe Capezzuto ◽  
Abel Armas Cervantes
Keyword(s):  
Business Process ◽  
Automated Planning ◽  
Process Models ◽  
Business Process Models
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