Customer Journey Mapping of an Experience-Centric Service by Mobile Self-reporting: Testing the Qualiwall Tool

Author(s):  
Inka Kojo ◽  
Mikko Heiskala ◽  
Juho-Pekka Virtanen
Keyword(s):  
2019 ◽  
Vol 16 ◽  
pp. 57-89
Author(s):  
Seonwoo Kim ◽  
Heewoong Ahn ◽  
Yoona Jang ◽  
Minye Hong ◽  
Minji Seo ◽  
...  

2022 ◽  
Vol 65 ◽  
pp. 102869
Author(s):  
Xingwen Cui ◽  
Qinghong Xie ◽  
Jing Zhu ◽  
Mahmud Akhter Shareef ◽  
M. Awais Shakir Goraya ◽  
...  

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