Towards a Data-Driven Framework for Measuring Process Performance

Enterprise, Business-Process and Information Systems Modeling - Lecture Notes in Business Information Processing ◽

10.1007/978-3-319-59466-8_1 ◽

2017 ◽

pp. 3-18 ◽

Cited By ~ 4

Author(s):

Isabella Kis ◽

Stefan Bachhofner ◽

Claudio Di Ciccio ◽

Jan Mendling

Keyword(s):

Data Driven ◽

Process Performance ◽

Measuring Process

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ANALISIS KINERJA ASURANSI SYARIAH MENGGUNAKAN PENDEKATAN MASLAHAH SCORECARD (Studi Kasus Pada PT. Asuransi Takaful Umum)

FreakonomicS: Journal of Islamic Economics and Finance ◽

10.36420/freakonomics.v1i1.29 ◽

2020 ◽

Vol 1 (1) ◽

pp. 108-125

Author(s):

Jaharuddin Jahar ◽

Melia Rostiana ◽

R Melda Maesarach

Keyword(s):

Measurement Data ◽

Secondary Data ◽

Process Performance ◽

Measuring Process ◽

Case Study Design ◽

Quantitative And Qualitative Research ◽

A Value ◽

Takaful Insurance ◽

Collection Methods

The purpose of this study was to decide the elements of performance at PT. General Takaful Insurance, to find out how to measure performance using the scorecard approach that is by measuring process performance and results performance, and interpreting in the form of conclusions. In this study, researchers tested apply maslahah at PT. General Takaful Insurance with a case study design. This research is a type of quantitative and qualitative research because it uses measurement data through formulas and if interpretative qualitative, and the data used are primary and secondary data. Data collection methods used are observation, interviews and documentation. The results showed that PT. General Takaful Insurance received a value of the performance benefit process of 0.7 which indicates that the company simply applied benefits in terms of process performance. And behave the benefit of PT. General Takaful Insurance got a value of 0.89 which shows that the company is quite good in providing benefits to stakeholders and shareholders. Keyword: Performance, Insurance, Scorecard Maslahah

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A Three Methods Proactive Improvement Model for Buildings Construction Processes

Sustainability ◽

10.3390/su12104335 ◽

2020 ◽

Vol 12 (10) ◽

pp. 4335

Author(s):

Abdul-Aziz Banawi ◽

Alia Besné ◽

David Fonseca ◽

Jose Ferrandiz

Keyword(s):

Environmental Impact ◽

Six Sigma ◽

Environmental Performance ◽

Value Added ◽

Process Performance ◽

Measuring Process ◽

Lean Principles ◽

One Step ◽

Overall Performance

This paper proposes a proactive model to improve the overall performance of construction processes. The main advantage is that potential waste and associate impacts could be identified in the early stages of a project before the construction phase. To accomplish that, the model combines three methods; Lean-to identify waste, Green to assess environmental impact, and Six-Sigma to measure and improve process performance (LG6). The LG6 model helps in evaluating processes one step at a time, identifying consumed resources, analyzing the environmental performance of all steps as well as highlighting generated impacts, applying improving alternatives if needed, and measuring process performance for evaluation. The functionality of LG6 is illustrated through a case study of woodpiles installation. In this case study, the LG6 model identified four steps out of eight that are considered potential waste or (non-value-added steps) according to the Lean principles. As a result, the LG6 model helped in reducing impact by 9% and expenses by 1%. The LG6 model can help to improve the performance of construction processes and reduces unnecessary waste.

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