Further Advancing Service Science with Service-Dominant Logic: Service Ecosystems, Institutions, and Their Implications for Innovation

2018 ◽  
pp. 641-659 ◽  
Author(s):  
Melissa Archpru Akaka ◽  
Kaisa Koskela-Huotari ◽  
Stephen L. Vargo
Keyword(s):  
Service Science ◽  
Service Dominant Logic ◽  
Dominant Logic ◽  
Service Ecosystems

scholarly journals Service-Dominant Logic as a Foundation for Service Science: Clarifications

2009 ◽  
Vol 1 (1) ◽  
pp. 32-41 ◽  
Author(s):  
Stephen L. Vargo ◽  
Melissa Archpru Akaka
Keyword(s):  
Service Science ◽  
Service Dominant Logic ◽  
Dominant Logic

scholarly journals Sustainable Value Co-Creation and Digital Health: The Case of Trentino eHealth Ecosystem

2020 ◽  
Vol 12 (13) ◽  
pp. 5263 ◽  
Author(s):  
Antonio Botti ◽  
Antonella Monda
Keyword(s):  
Best Practice ◽  
Digital Health ◽  
Health Sector ◽  
Service Dominant Logic ◽  
Dominant Logic ◽  
Long Run ◽  
Sustainable Value ◽  
Service Ecosystems ◽  
The Creation ◽  
Service Ecosystem

This paper aims to develop a theoretical framework based on recent service theories, such as service-dominant logic and service science, and on the concept of service ecosystems. The identification of the main elements of service ecosystems allows for pinpointing the main drivers for sustainable value co-creation, which is intended as the creation in the long run of new service solutions set up with and for end-users to guarantee a better service for the whole society. Given the high interactivity required in the relationship between players involved in digital health services, we decided to apply the developed framework to eHealth, to re-read the eHealth sector as a service ecosystem. The model is tested through a case study represented by digital healthcare in the Autonomous Province of Trento, which represents a best practice in this sector. The results confirm the presence of the main elements of the service ecosystem (actors, resource integration, technology, institutions) in the eHealth sector and show how their integration favours the creation of new resources, new uses of technology and new institutions that produce innovation and sustainable value co-creation. The originality of the work lies in the reconceptualization of the digital health sector from a new perspective based on the assumptions of service-dominant logic, that allow us to analyze the eHealth ecosystem in a holistic and system view.

Explicating Open Innovation Using Service-Dominant Logic

2021 ◽  
Vol 12 (2) ◽  
pp. 78-98
Author(s):  
Nila Armelia Windasari ◽  
Fu-ren Lin
Keyword(s):  
Open Innovation ◽  
Service System ◽  
Value Proposition ◽  
Service Dominant Logic ◽  
Dominant Logic ◽  
Open Platform ◽  
Business Cases ◽  
Service Ecosystems ◽  
Operant Resources ◽  
Service Strategies

This article conceptualizes open innovation using service system view and service-dominant logic (S-DL) to specify the generic characteristics of open innovation of service, which eliminates the discrepancy of open innovation between product and service. The main objective is to explicate the tripartite framework proposed by Lusch and Nambisan into six generic characteristics to serve as vocabulary in formulating open innovation of service strategies. The business cases are categorized by 2x2 grid according to the institutionalization of actors into the service ecosystems. There are six essential characteristics of open innovation of service grounded in S-D logic: (1) interaction within and among service systems, (2) integration of operand and operant resources, (3) open platform, (4) exchange mechanism, (5) value proposition, and (6) network of actors. To summarize, the strategies are formulated using the six characteristics for each category of business in three layers, micro, meso, macro, to sustain the practice of open innovation in various industries.

Toward a conceptual foundation for service science: Contributions from service-dominant logic

2008 ◽  
Vol 47 (1) ◽  
pp. 5-14 ◽  
Author(s):  
R. F. Lusch ◽  
S. L. Vargo ◽  
G. Wessels
Keyword(s):  
Service Science ◽  
Service Dominant Logic ◽  
Conceptual Foundation ◽  
Dominant Logic
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