Prozeßgestaltung im Communication Center
Keyword(s):
2017 ◽
Vol 66
(4)
◽
pp. 440-450
◽
2012 ◽
Vol 39
(1)
◽
pp. 15-19
◽
2002 ◽
Vol 119
(1)
◽
pp. a17-a18
Keyword(s):