Understanding the ‘Service’ Component of Application Service Provision: An Empirical Analysis of Satisfaction with ASP Services

2007 ◽  
pp. 481-521 ◽  
Author(s):  
Anjana Susarla ◽  
Anitesh Barua ◽  
Andrew B. Whinston
Keyword(s):  
Empirical Analysis ◽  
Service Provision ◽  
Service Component ◽  
Application Service

Overview of an Architecture Enabling Grid Based Application Service Provision

2004 ◽  
pp. 113-118 ◽  
Author(s):  
S. Wesner ◽  
B. Serhan ◽  
T. Dimitrakos ◽  
D. Mac Randal ◽  
P. Ritrovato ◽  
...  
Keyword(s):  
Service Provision ◽  
Application Service ◽  
Grid Based

Trust, Security, and Contract Management Challenges for Grid-Based Application Service Provision

2004 ◽  
pp. 362-368 ◽  
Author(s):  
M. Gaeta ◽  
G. Laria ◽  
P. Ritrovato ◽  
N. Romano ◽  
B. Serhan ◽  
...  
Keyword(s):  
Service Provision ◽  
Contract Management ◽  
Application Service ◽  
Grid Based

Application Service Provision

2005 ◽  
pp. 99-133
Author(s):  
Matthew W. Guah ◽  
Wendy L. Currie
Keyword(s):  
Web Services ◽  
Business Model ◽  
Service Provision ◽  
Business Processes ◽  
Research Work ◽  
The Internet ◽  
Internet Age ◽  
Application Service ◽  
Implementation Program ◽  
The Impact

The Application Service Provision (ASP) business model offers a pragmatic adoption path for inter-organizations in the Internet Age. Given this pragmatic adoption path, academics are beginning to question the following: Where are enterprises adopting ASP technology first? Why are they choosing these areas? Where will they apply the evolving Web services technology next? This chapter’s primary purposes are to point out a number of issues that concern management of inter-organizations of the Internet Age and to explore the impact of ASP on such organizations. It will examine the strategies that will enable inter-organizations to better manage ASP resources for competitive advantage. While the phenomenon of ASP is still in an embryonic stage, we draw from seminal works of IS pioneers like Markus, Porter, Checkland, Maslow, and others. Their intellectual contributions, plus findings from research work at Brunel University, provide a framework for discussion. By shedding light on patterns of ASP’s trajectory, drivers, benefits, and risks, the chapter will help managers and academics to reflect on determining where ASP—and associated technologies—might be deployed and define a broad implementation program to exploit the potential of the ASP business model. The chapter seeks to find if Web services architectures are distinctively able to enhance the flexible coordination of business processes, which span various enterprises and rely on inter-organization information systems in the Internet Age.

Application Service Provision for Intelligent Enterprises

2011 ◽  
pp. 182-187
Author(s):  
Matthew W. Guah ◽  
Wendy L. Currie
Keyword(s):  
Information Systems ◽  
21St Century ◽  
Service Provision ◽  
Industrial Revolution ◽  
The Internet ◽  
Late Nineteenth Century ◽  
Gasoline Engines ◽  
Application Service ◽  
1960S And 1970S ◽  
The 1960S

Several historical shifts in information systems (IS) involved strategies from a mainframe to a client server, and now to application service provision (ASP) for intelligent enterprises. Just as the steam, electric, and gasoline engines became the driving forces behind the industrial revolution of the early 1900s, so the Internet and high-speed telecommunications infrastructure are making ASP a reality today. The current problem with the ASP model involves redefining success in the business environment of the 21st century. Central to this discussion is the idea of adding value at each stage of the IS life cycle. The challenge for business professionals is to find ways to improve business processes by using Web services. It took mainframe computers a decade or two to become central to most firms. When IBM marketed its first mainframe computer, it estimated that 20 of these machines would fulfil the world’s need for computation! Minicomputers moved into companies and schools a little faster than mainframes, but at considerably less costs. When the first computers were applied to business problems in the 1950s, there were so few users that they had almost total influence over their systems. That situation changed during the 1960s and 1970s as the number of users grew. During the 1980s the situation became even tighter when a new player entered the picture—the enterprise (McLeord, 1993). In the 21st century, information systems are developed in an enterprise environment (see Diagram 1). Beniger (1986) puts forth a seemingly influential argument that the origin of the information society may be found in the advancing industrialisation of the late nineteenth century. The Internet is simply a global network of networks that has become a necessity in the way people in enterprises access information, communicate with others, and do business in the 21st century. The initial stage of e-commerce ensured that all large enterprises have computer-to-computer connections with their suppliers via electronic data interchange (EDI), thereby facilitating orders completed by the click of a mouse. Unfortunately, most small companies still cannot afford such direct connections. ASPs ensure access to this service costing little, and usually having a standard PC is sufficient to enter this marketplace. The emergence of the ASP model suggested an answer to prevailing question: Why should small businesses and non-IT organisations spend substantial resources on continuously upgrading their IT? Many scholars believed that outsourcing might be the solution to information needs for 21st century enterprises (Hagel, 2002; Kern, Lacity & Willcocks, 2002; Kakabadse & Kakabadse, 2002). In particular, the emergence of the ASP model provided a viable strategy to surmount the economic obstacles and facilitate various EPR systems adoption (Guah & Currie, 2004). Application service provision— or application service provider—represents a business model of supplying and consuming software-based services over computer networks. An ASP assumes responsibility of buying, hosting, and maintaining a software application on its own facilities; publishes its user interfaces over the networks; and provides its clients with shared access to the published interfaces. The customer only has to subscribe and receive the application services through an Internet or dedicated intranet connection as an alternative to hosting the same application in-house (Guah & Currie, 2004). ASP is an IT-enabled change, a different and recent form of organisational change, evidenced by the specific information systems area (Orlikowski & Tyre, 1994). ASP has its foundations in the organisational behaviour and analysis area (Kern et al., 2002).

The Rationale Behind Strategic Alliances in Application service Provision

2010 ◽  
pp. 2389-2403
Author(s):  
D.E. Sofiane Tebboune
Keyword(s):  
Business Model ◽  
Strategic Alliances ◽  
Service Provision ◽  
Software Applications ◽  
Application Service ◽  
New Form ◽  
Formation Phase

Application service provision, which consists of deploying, managing, and remotely hosting software applications through centrally located servers, is emerging as a new form of application outsourcing that is attractive to many sectors. Partnering in this context has gained major importance among practitioners and researchers. Although this article demonstrates the importance of strategic alliances for the development of the ASP model, the included cases display relatively contradicting ideas, where in one of the two illustrated cases strategic alliances were not part of the business model. This article establishes a discussion on the pre-formation phase of strategic alliances, focusing on the rationale behind entering strategic alliances, and offers a set of guidelines for ASPs to consider when entering the partnering arena.

From application service provision to service-oriented computing: A study of the IT outsourcing evolution

2006 ◽  
Vol 23 (4) ◽  
pp. 271-293 ◽  
Author(s):  
Bill Vassiliadis ◽  
Antonia Stefani ◽  
John Tsaknakis ◽  
Athanassios Tsakalidis
Keyword(s):  
Service Provision ◽  
It Outsourcing ◽  
Service Oriented Computing ◽  
Application Service ◽  
Service Oriented

scholarly journals Autonomous decentralised M2M application service provision

2017 ◽  
Author(s):  
Michael Steinheimer ◽  
Ulrich Trick ◽  
Michael Steinheimer ◽  
Bogdan Ghita ◽  
Woldemar Fuhrmann
Keyword(s):  
Service Provision ◽  
Application Service
Sign in / Sign up

Export Citation Format

Share Document