The hermitian part [Formula: see text] of the Banach-Lie *-algebra [Formula: see text] of multiplication operators on the W *-algebra A is a unital GM-space, the base of the dual cone in the dual GL-space [Formula: see text] of which is affine isomorphic and weak*-homeomorphic to the state space of [Formula: see text]. It is shown that there exists a Lie *-isomorphism ϕ from the quotient (A ⊕∞ Aop)/K of an enveloping W *-algebra A ⊕∞ Aop of A by a weak*-closed Lie *-ideal K onto [Formula: see text], the restriction to the hermitian part ((A ⊕∞ Aop)/K)h of which is a bi-positive real linear isometry, thereby giving a characterization of the state space of [Formula: see text]. In the special case in which A is a W *-factor this leads to a further identification of the state space of [Formula: see text] in terms of the state space of A. For any W *-algebra A, the Banach-Lie *-algebra [Formula: see text] coincides with the set of generalized derivations of A, and, as an application, a formula is obtained for the norm of an element of [Formula: see text] in terms of a centre-valued 'norm' on A, which is similar to that previously obtained by non-order-theoretic methods.