scholarly journals Human factors systems approach to healthcare quality and patient safety

2014 ◽  
Vol 45 (1) ◽  
pp. 14-25 ◽  
Author(s):  
Pascale Carayon ◽  
Tosha B. Wetterneck ◽  
A. Joy Rivera-Rodriguez ◽  
Ann Schoofs Hundt ◽  
Peter Hoonakker ◽  
...  
Author(s):  
Peter Spurgeon ◽  
Mark-Alexander Sujan ◽  
Stephen Cross ◽  
Hugh Flanagan

Author(s):  
Carla J. Alvarado

This paper covers the history of infection control and the role human factors engineering, and macroergonomics in particular, has played and will continue to play in the reduction of hospital-acquired or nosocomial infections—a key aspect for enhancing patient safety and quality of care. Semmelweis is considered the father of modern hospital infection control and epidemiology programs; and he used human factors engineering and a systems approach to solve infection control problems by considering societal, organizational, environmental, task, tools and person factors in his investigations. Today, the IOM stresses the importance of organizational and process designs and a “culture of safety” for the reduction of medical errors. Examples of current problems and areas for future infection control and human factors research are presented, including design issues, change management and safety culture. All levels of the work system—from the microenvironment level issues such as noise and light to the macro environment level issues such as organizational culture and societal factors—must be taken into account for controlling nosocomial infections and enhancing patient safety. “ Because of my convictions, I must here confess that God only knows the number of patients that have gone prematurely to their graves by my fault. I have handled cadavers extensively, more than most accoucheurs. As painful and depressing, indeed as such an acknowledgement is, still misfortune should not persist forever, for the truth must be made known to all concerned.” Ignaz Phillip Semmelweis, Budapest Hungary 1861


2016 ◽  
Vol 6 (4) ◽  
pp. 1-4
Author(s):  
Mairaj Shah ◽  
Shagufta Perveen

Many low and middle income countries have developed their own national accreditation standards and accreditation systems for regulating and improving the quality of healthcare services. Healthcare quality is defined as the degree to which health services to individuals and populations increases the likelihood of desired health outcomes and are consistent with current professional knowledge. This paper attempts to assess the state of Pakistan's healthcare quality and patient safety in a structured way using Donabedian's model. Some of the key specific challenges identified for Pakistan's healthcare quality initiatives are lack of national healthcare accreditation system and integrated national guidelines, policies and procedures on healthcare quality and patient safety. Lack of national quality care indicators. Absence of an organizational culture that holds people accountable and lack of pre-service and in-service training for health staff in quality care management and leadership with little contextual research on quality care initiatives. Possible ways to  improve the state of health care quality in Pakistan may include (i) up gradation and implementation of policies and procedures that regulate quality and patient safety issues in healthcare settings across the country (ii) introduction of a national healthcare accreditation programme across the nation (iii) development of networks and consortia between public and private sectors in Pakistan (iv) capacity building of health care professionals in quality and patient safety (v) Formulation of quality improvement teams at national and provincial level (vi) development of a culture of accountability and ownership (vii) learning from experiences of other countries and implementation quality care tools and locally validated indicators.


2013 ◽  
pp. 66-78
Author(s):  
Dominique M Vandijck ◽  
Stijn I Blot ◽  
Sonia O Labeau ◽  
Dirk P Vogelaers

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