Emergency Department-Based Tobacco Interventions Improve Patient Satisfaction

2010 ◽  
Vol 38 (4) ◽  
pp. e35-e40 ◽  
Author(s):  
Steven L. Bernstein ◽  
Edwin D. Boudreaux
Keyword(s):  
Emergency Department ◽  
Patient Satisfaction ◽  
Improve Patient Satisfaction ◽  
Improve Patient

scholarly journals Seven Lessons in Partnership: How a Hospital and a Happiness Organization Teamed to Decrease Practitioner Burnout, Increase Practitioner Well-Being and Improve Patient Satisfaction

2016 ◽  
Vol 3 (2) ◽  
Author(s):  
Nancy O'Brien ◽  
Linda Saggau
Keyword(s):  
Emergency Department ◽  
Patient Satisfaction ◽  
Medical Center ◽  
Signs And Symptoms ◽  
Well Being ◽  
Urgent Care ◽  
Improve Patient Satisfaction ◽  
Hennepin County ◽  
Improve Patient

Nancy O’Brien and Linda Saggau, co-founders of Experience Happiness, LLC., and co-developers of The Happiness Practice™ (THP), share key discoveries derived from the partnership between Hennepin County Medical Center (HCMC) and Experience Happiness (EH) which focused on using THP as an intervention to increase Emergency Department and Urgent Care practitioner well-being and happiness in order to reduce the signs and symptoms of burnout and improve patient experience and satisfaction. This article includes a case study demonstrating the efficacy of the 6-month THP intervention, as well as an overview of THP and seven valuable partnership lessons to encourage and guide successful partnerships in healthcare and other systems.

scholarly journals Use of Complementary and Alternative Medical Services by HMO Members, 1995-1996

2001 ◽  
Vol 7 (2) ◽  
pp. 85-98 ◽  
Author(s):  
Evelyn P. Whitlock
Keyword(s):  
Multivariate Analysis ◽  
Patient Satisfaction ◽  
Health Status ◽  
Service Users ◽  
Improve Patient Satisfaction ◽  
Kaiser Permanente ◽  
Reported Health ◽  
Self Reported Health Status ◽  
Improve Patient ◽  
Complementary And Alternative

We investigated HMO members' use of complementary and alternative medicine (CAM) providers outside the HMO in 1995-1996. A random 2% survey of Kaiser Permanente Northwest members addressed HMO service satisfaction, self-reported health status and behaviors, and HMO utilization. Among respondents, 15.7% (n = 380) used CAM providers (chiropractors, naturopaths, acupuncturists, others) in the prior 12 months, while 35% were ever users. Multivariate analysis found that those more likely to consult CAM providers were females, more educated, and more dissatisfied with the HMO. These results suggest that HMOs may wish to focus efforts to improve patient satisfaction among CAM service users.

scholarly journals A mixed-method pilot study to improve patient satisfaction in rural Uganda

2018 ◽  
Vol 28 (5) ◽  
pp. 615-623
Author(s):  
Emily Warren ◽  
Ethel Nankya ◽  
Janet Seeley ◽  
Sarah Nakamanya ◽  
Gershim Asiki ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Pilot Study ◽  
Mixed Method ◽  
Improve Patient Satisfaction ◽  
Improve Patient
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