The relative impact of advertising and referral reward programs on the post-consumption evaluations in the context of service failure

Journal of Retailing and Consumer Services ◽

10.1016/j.jretconser.2021.102849 ◽

2021 ◽

pp. 102849

Author(s):

Di Kuang ◽

Baolong Ma ◽

Hong Wang

Keyword(s):

Service Failure ◽

Relative Impact ◽

Reward Programs

Download Full-text

The Relative Impact of Previous Interpersonal Trauma on Intimate Partner Violence Survivors' PTSD Symptoms

PsycEXTRA Dataset ◽

10.1037/e533652013-514 ◽

2012 ◽

Author(s):

Robyn Gobin ◽

Katherine Iverson ◽

Karen Mitchell ◽

Rachel Vaughn ◽

Patricia Resick

Keyword(s):

Intimate Partner Violence ◽

Partner Violence ◽

Intimate Partner ◽

Interpersonal Trauma ◽

Relative Impact ◽

Ptsd Symptoms

Download Full-text

Two-wave panel study investigating the relative impact of cyber and face-to-face incivility on employee outcomes

PsycEXTRA Dataset ◽

10.1037/e577572014-318 ◽

2013 ◽

Author(s):

Gary W. Giumetti ◽

Amber N. Schroeder ◽

Robin M. Kowalski

Keyword(s):

Panel Study ◽

Relative Impact ◽

Employee Outcomes ◽

Face To Face

Download Full-text

A Study of Pedestrians' Risky Crosswalk Behavior: Relative Impact of Risk Compensation, Entitlement, and Social Conformity

PsycEXTRA Dataset ◽

10.1037/e673912011-001 ◽

2011 ◽

Author(s):

Michael L. Ekema-Agbaw ◽

Cory B. Furrow

Keyword(s):

Risk Compensation ◽

Relative Impact ◽

Social Conformity

Download Full-text

The Relative Impact of Discipline, Lectures, and Usage of Equipments on the Learning of Medical Sciences Students

Indian Journal Of Applied Research ◽

10.15373/2249555x/feb2014/115 ◽

2011 ◽

Vol 4 (2) ◽

pp. 4-2

Author(s):

Syed Abbas Hosseini ◽

◽

Syed Ali Hosseini

Keyword(s):

Relative Impact ◽

Medical Sciences

Download Full-text

THE IMPACT OF COMPARATIVE PRICE ON CONSUMER TOLERANCE FOR SERVICE FAILURE

Global Fashion Management Conference ◽

10.15444/gmc2018.05.04.02 ◽

2018 ◽

Vol 2018 ◽

pp. 572-572

Author(s):

Hailong Yang ◽

◽

Yuanyu Zhang ◽

Liangjing Che

Keyword(s):

Service Failure ◽

The Impact

Download Full-text

A Study on the Service Failure Recovery Involving Airline Cabin Service : Focusing on K-Airline Customer Case

Journal of Korea Service Management Society ◽

10.15706/jksms.2018.19.3.008 ◽

2018 ◽

Vol 19 (3) ◽

pp. 189-206

Author(s):

Yoon Jin Kim ◽

Don Hee Lee

Keyword(s):

Service Failure ◽

Failure Recovery

Download Full-text

Faculty Opinions recommendation of Relative impact of genotype and enzyme induction on the metabolic capacity of CYP2C9 in healthy volunteers.

Faculty Opinions – Post-Publication Peer Review of the Biomedical Literature ◽

10.3410/f.3864956.3602054 ◽

2010 ◽

Author(s):

Joyce Goldstein

Keyword(s):

Healthy Volunteers ◽

Enzyme Induction ◽

Relative Impact ◽

Metabolic Capacity

Download Full-text

Effects of Service Recovery Compensation and Authenticity on Service Usage Behavior in the Medical Service Failure Situation

Journal of Consumer Studies ◽

10.35736/jcs.30.6.2 ◽

2019 ◽

Vol 30 (6) ◽

pp. 21-50

Author(s):

Minjung Kang ◽

Sang-Lin Han ◽

Min Seon Baek

Keyword(s):

Medical Service ◽

Service Failure ◽

Service Recovery ◽

Service Usage ◽

Usage Behavior

Download Full-text

Equity and repurchase intention following service failure

Journal of Services Marketing ◽

10.1108/08876040010347624 ◽

2000 ◽

Vol 14 (6) ◽

pp. 513-528 ◽

Cited By ~ 104

Author(s):

Adrian Palmer ◽

Rosalind Beggs ◽

Caroline Keown‐McMullan

Keyword(s):

Service Failure ◽

Repurchase Intention

Download Full-text

Airport service quality and passenger satisfaction: The impact of service failure on the likelihood of promoting an airport online

Research in Transportation Business & Management ◽

10.1016/j.rtbm.2021.100667 ◽

2021 ◽

pp. 100667

Author(s):

Nigel Halpern ◽

Deodat Mwesiumo

Keyword(s):

Service Quality ◽

Service Failure ◽

Passenger Satisfaction ◽

The Impact

Download Full-text