Leveraging unstructured call log data for customer churn prediction

2021 ◽  
Vol 212 ◽  
pp. 106586
Author(s):  
Nhi N.Y. Vo ◽  
Shaowu Liu ◽  
Xitong Li ◽  
Guandong Xu
Keyword(s):  
Churn Prediction ◽  
Log Data ◽  
Customer Churn ◽  
Customer Churn Prediction

A comparison of machine learning techniques for customer churn prediction

2015 ◽  
Vol 55 ◽  
pp. 1-9 ◽  
Author(s):  
T. Vafeiadis ◽  
K.I. Diamantaras ◽  
G. Sarigiannidis ◽  
K.Ch. Chatzisavvas
Keyword(s):  
Machine Learning ◽  
Machine Learning Techniques ◽  
Churn Prediction ◽  
Customer Churn ◽  
Learning Techniques ◽  
Customer Churn Prediction
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