Risk models provide the roadmaps that guide the analyst throughout the journey of risk assessment, if the adage ‘To manage risk, one must measure it’ constitutes the compass for risk management. The process of risk assessment and management may be viewed through many lenses, depending on the perspective, vision, values, and circumstances. This chapter addresses the complex problem of coping with catastrophic risks by taking a systems engineering perspective. Systems engineering is a multidisciplinary approach distinguished by a practical philosophy that advocates holism in cognition and decision making. The ultimate purposes of systems engineering are to (1) build an understanding of the system’s nature, functional behaviour, and interaction with its environment, (2) improve the decision-making process (e.g., in planning, design, development, operation, and management), and (3) identify, quantify, and evaluate risks, uncertainties, and variability within the decision-making process. Engineering systems are almost always designed, constructed, and operated under unavoidable conditions of risk and uncertainty and are often expected to achieve multiple and conflicting objectives. The overall process of identifying, quantifying, evaluating, and trading-off risks, benefits, and costs should be neither a separate, cosmetic afterthought nor a gratuitous add-on technical analysis. Rather, it should constitute an integral and explicit component of the overall managerial decision-making process. In risk assessment, the analyst often attempts to answer the following set of three questions (Kaplan and Garrick, 1981): ‘What can go wrong?’, ‘What is the likelihood that it would go wrong?’, and ‘What are the consequences?’ Answers to these questions help risk analysts identify, measure, quantify, and evaluate risks and their consequences and impacts. Risk management builds on the risk assessment process by seeking answers to a second set of three questions (Haimes, 1991): ‘What can be done and what options are available?’, ‘What are their associated trade-offs in terms of all costs, benefits, and risks?’, and ‘What are the impacts of current management decisions on future options?’ Note that the last question is the most critical one for any managerial decision-making.
The importance of actuarial management in insurance business decision-making in the twenty-first century
