The Crew Survivability and Logistics Division of the Air Force Research Laboratory (AFRL/HES) is currently directing a program of research focused on enhancing the task environment for programmed depot maintenance (PDM) technicians. One issue being addressed by the Integrated Technical Information for the Air Logistics Centers (ITI-ALC) program is the appropriate insertion of advanced technologies into the PDM task environment. One challenge facing AFRL/HES was to identify those PDM functions for which the insertion of ITI-ALC technologies would be most beneficial. This paper describes how the application of a traditional human factors-based systems analysis led to the identification of these functions.
