Influence of Joint Innovative Capabilities on Service Innovation--Model

2020 ◽  
Author(s):  
Nelson Oly Ndubisi ◽  
Mumin Dayan ◽  
Volkan Yeniaras ◽  
Mohammad Al-hawari
2010 ◽  
Vol 1 (3) ◽  
pp. 62-87
Author(s):  
Zhang Mu ◽  
Li Wenli ◽  
Luo Jing ◽  
Ye Xiang ◽  
Ren Congying ◽  
...  

As a new field in the service industry, logistics is growing rapidly and is regarded as a fundamental industry in a national economy. Its development is an important symbol of a country’s modernization and national strength. It also works as an accelerator in economic development. At the initial stage of transforming traditional logistics service to a modern logistics service in China, logistics enterprises have encountered many difficulties and problems including an imbalanced supply and demand, distempered industrial structure, faultiness of serving process and backwardness of logistics technology since 2005.Compared with developed countries, there is a great gap between Chinese logistics enterprises and advanced countries’ in the aspects of service concepts, model, and content and techniques. Therefore, based on the service innovation driving model theory, the authors analyze the integrated innovation model of logistics enterprises, logistics technology and network model, and the value-added service model. The authors select Shenzhen China Overseas Logistics Co. LTD (COL) as the empirical object to analyze its operation of technology and non-technology innovation and summarize its inner and outer driving force on promoting service innovation.


2013 ◽  
Vol 834-836 ◽  
pp. 1678-1681
Author(s):  
Shoujen Bien ◽  
Min Wei Hsu ◽  
Janson Tsai ◽  
Tsaiyun Lo

A brand company always comes a well-design corporate identity system (CIS) which preserve its management qualities with outcome products, packages, details, related people behaviors, all interaction etc. At present, Taiwans cultural creative industries play a very important role in constructing the soft collective infrastructure. This project try to prove the tailor-made model which a well design package system concerned new CIS will enhance good impression to wide consumers especially for small food and bakery industries. Research methods are selected both focus group and content analysis qualitatively gather experts opinions, quantitatively coding the key words. To accumulate form images related knowledge. The result can be applied to some Taiwan small business on Shorten design process for developing their products and commercial packages.


2020 ◽  
Author(s):  
Lishan Xie ◽  
Xinhua Guan ◽  
Xunliang Lin ◽  
Tzung-Cheng Huan

2009 ◽  
Vol 40 (3) ◽  
pp. 571-599 ◽  
Author(s):  
Lisa Z. Song ◽  
Michael Song ◽  
C. Anthony Di Benedetto

2017 ◽  
Vol 29 (5) ◽  
pp. 1305-1321 ◽  
Author(s):  
Chun-Min Kuo ◽  
Li-Cheng Chen ◽  
Chin-Yao Tseng

Purpose The purpose of this study is to identify the factors that influence the development of service robots, and to apply a service innovation strategic mindset to the hotel industry in Taiwan. Design/methodology/approach A mixed-methods approach, combining an expert panel and semi-structured interviews using a SMART SWOT ranking survey, was applied to understand the perspectives of hotel owners and robotics experts. Findings Fifty-three items were collected regarding the demand side of the hospitality market, showing that the Taiwan hospitality industry has good potential to implement service robots. Sixty-one items on the supply side of business were collected, showing that this robotics service can help hotels handle seasonal employment and labor utilization. The SWOT analysis identifies “The fun and curiosity aroused in consumers can enhance the promotion of service robots”, “Lack of talent in system integration”, “Taiwan’s aging society can increase the demand for service robots” and “China and South-east countries have aggressively poached talent in the global robotics market” as key issues. Originality/value Few studies have investigated robotics service for hotels using the six-dimensional service innovation model. This model helps identify six factors and implies that this new service concept can position hotels to better compete by using IT and relationship marketing strategies.


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