A new approach of supply network performance measurement based on supporting level and operational level

This chapter introduces a new approach for performance measurement in product development and innovation processes. It shows that there is a great need in practice to increase the efficiency of product development processes because existing approaches are not sufficient to give enough information about a running project. These approaches both from science and industry are analysed and a new attempt is introduced that aims at the integration of concrete project data with information about the product by using Semantic Web technologies. Furthermore, the authors want to show that there is an emerging gap between productivity increase and the complexity of product development processes. This will be a challenge in the future and has high potential for research that has to be done in close cooperation with industry.

Download Full-text

Beyond crime rates and community surveys: a new approach to police accountability and performance measurement

Crime Science ◽

10.1186/s40163-019-0108-x ◽

2019 ◽

Vol 8 (1) ◽

Cited By ~ 1

Author(s):

Tarah Hodgkinson ◽

Tullio Caputo ◽

Michael L. McIntyre

Keyword(s):

Performance Measurement ◽

Organizational Performance ◽

Performance Assessment ◽

Current Approach ◽

Police Performance ◽

New Approach ◽

Networked Governance ◽

Police Organizations ◽

Police Accountability ◽

And Performance

Abstract In this conceptual piece, we argue that the current approach to police performance measurement typically based on the use of traditional police metrics has failed to achieve the desired results and that a different strategy is required. Traditional police metrics have a narrow focus on crime and the police response to it. They provide little information on how well police organizations are performing. Importantly, traditional police metrics do not incorporate input from police stakeholders in goal identification, nor do they use specifically designed indicators to assess progress towards achieving these goals. Following an analysis of the criticisms levelled at the use of traditional police metrics, and subsequent attempts to address these issues, we argue that a networked governance approach represents a more promising foundation for undertaking police organizational performance assessment. Such an approach would engage stakeholders more directly in goal identification and performance assessment, and potentially lead to more successful, responsive and accountable policing.

Download Full-text

A New Approach to Performance Measurement and Goal Setting

INFORMS Journal on Applied Analytics ◽

10.1287/inte.31.3.44.9629 ◽

2001 ◽

Vol 31 (3) ◽

pp. 44-54 ◽

Cited By ~ 6

Author(s):

Bruce H. Andrews ◽

John J. Carpentier ◽

Tracy L. Gowen

Keyword(s):

Performance Measurement ◽

Goal Setting ◽

New Approach

Download Full-text

Unravelling causes of defects in construction

Construction Innovation ◽

10.1108/ci-04-2014-0025 ◽

2015 ◽

Vol 15 (2) ◽

pp. 198-218 ◽

Cited By ~ 21

Author(s):

Monika Jingmond ◽

Robert Ågren

Keyword(s):

Construction Projects ◽

Cognitive Mapping ◽

Primary Root ◽

New Approach ◽

Content Type ◽

Endogenous Factors ◽

Operational Level ◽

Exogenous Factors ◽

Organisational Factors ◽

Organisational Level

Purpose – The purpose of this study is to identify the primary root causes of defects in terms of why they persist in construction, despite the increasing implementation of quality systems. Defects in construction continue to be a source of concern in the construction industry. There have been studies that have tried to identify causes of defects. Although concepts are usually related to organisational factors, previous studies have been carried out on an operational level. There is a well-trodden area within the literature relating to the operational level, but little is known about the causes of defects on a higher, organisational level within construction. Design/methodology/approach – A new approach based on the notion of process causality and the use of cognitive mapping has been adopted. The aim was to take a step back and unravel causes of defects in the execution of construction projects. From workshops with representatives drawn from different parts of the industry, themes have been identified and investigated from a causation perspective. Findings – It was found that the causes of defects mainly reside in endogenous factors within organisations as opposed to execution failure or exogenous factors related to market, material or equipment behaviour. Originality/value – More specifically, it was found that the dominant cause of defects lies within organisational shortcomings, suggesting that improvements can be found on the management and strategic levels within projects instead of on the operational level.

Download Full-text

Agile performance measurement system development: an answer to the need for adaptability?

Journal of Accounting & Organizational Change ◽

10.1108/jaoc-09-2017-0076 ◽

2019 ◽

Vol 15 (2) ◽

pp. 231-256 ◽

Cited By ~ 2

Author(s):

Kati Tuulikki Stormi ◽

Teemu Laine ◽

Tuomas Korhonen

Keyword(s):

Performance Measurement ◽

Measurement System ◽

Management Accounting ◽

System Development ◽

Development Project ◽

Performance Measurement System ◽

Agile Development ◽

New Approach ◽

Content Type ◽

Agile Methodologies

Purpose The purpose of this study is to reflect upon the feasibility of agile methodologies, Scrum in particular, to supplement the procedural design and implementation of performance measurement systems (PMS). Design/methodology/approach The study is an interventionist case study that applied agile methodologies in the PMS development. Researchers actively participated in the PMS development, e.g. researchers designed some of the performance measurement prototypes in order to facilitate the agile development. Findings The study outlines an agile approach suitable for PMS development. The paper answers the topical needs for adaptability and agility in management accounting, by applying agile methodologies into PMS development. PMS development does not take place only as a project or process that systematically progresses from the measure selection to measure implementation. Instead, as the requirements for the PMS change during the development project, management may reject some measures and new measures emerge as the understanding about changing situations increase. Agile methodologies are a methodological way to respond to the inevitable change and to enhance management accounting adaptability. Research limitations/implications This study contributes to the PMS literature by proposing that agile development methodologies can advance organizational features that increase management accounting adaptability. As a result, the study proposes a new approach for PMS development to supplement existing ones. Agile methodologies are especially suitable for extending the PMS in new, yet relatively immature areas of performance measurement. The new approach applies Scrum principles in PMS development. By drawing from the theories of performance measurement (system) development and enabling PMS, the paper furthers academic understanding about agile development of accounting information systems. Practical implications Companies can use the proposed approach in PMS development, particularly after the initial system implementation in redesigning the system. The approach may increase the PMS impact in organizations and prevent PMS implementation failures. Originality/value The paper identifies the potential of using agile methodologies to enhance PMS adaptability and provides preliminary evidence of the potential of such approach in supplementing processual PMS development frameworks.

Download Full-text