Benefits from operator training programs need to be measured to justify training budgets. Training benefits can be measured by both quantitative and qualitative procedures. Actual benefits from operator training programs are measured in terms of money saved on plant operation and maintenance, improved operator performance on certification examinations, better quality plant effluents, achievement of optimum chemical dose and favorable impressions on regulatory agency personnel. Benefits from training are also described on the basis of public satisfaction, public image, protection of capital investment, compliance with regulations, safety, staff selection and promotion and operator self-esteem.