Measurement of Operator Training Benefits

1991 ◽  
Vol 23 (10-12) ◽  
pp. 1811-1816
Author(s):  
Kenneth D. Kerri
Keyword(s):  
Capital Investment ◽  
Training Programs ◽  
Self Esteem ◽  
Public Image ◽  
Operator Training ◽  
Operator Performance ◽  
Operation And Maintenance ◽  
Image Protection ◽  
Certification Examinations ◽  
Optimum Chemical

Benefits from operator training programs need to be measured to justify training budgets. Training benefits can be measured by both quantitative and qualitative procedures. Actual benefits from operator training programs are measured in terms of money saved on plant operation and maintenance, improved operator performance on certification examinations, better quality plant effluents, achievement of optimum chemical dose and favorable impressions on regulatory agency personnel. Benefits from training are also described on the basis of public satisfaction, public image, protection of capital investment, compliance with regulations, safety, staff selection and promotion and operator self-esteem.

Development of privatized operator training and certification programs for Malaysia

1996 ◽  
Vol 34 (12) ◽  
pp. 147-154
Author(s):  
Kenneth D. Kerri ◽  
K. Kumarasivam ◽  
Lily Hor
Keyword(s):  
Capital Investment ◽  
Municipal Wastewater ◽  
Sewage Treatment Plant ◽  
Treatment Plant ◽  
Professional Organization ◽  
Plant Performance ◽  
Operator Training ◽  
Certification Programs ◽  
Training Materials ◽  
Certification Examinations

Wastewater operator training and certification programs are needed to protect public health and the environment. These training and certification programs are also needed to protect the capital investment in the facilities and to ensure that the facilities are in compliance with government regulations. The Government of Malaysia has passed an Act requiring the certification of municipal wastewater (sewage) treatment plant operators. ENSEARCH (a Malaysian professional organization) has prepared a program to develop municipal and industrial wastewater operator training and certification programs. The procedures developed begin with separate advisory committees for both the operator training and certification programs. The committees work together throughout the entire development and implementation process. The first step is to develop “Need-to-Know” criteria which identify the knowledge and skills needed to safely operate and maintain a wastewater treatment facility. These criteria are used to develop both the training and certification programs and also the training materials and the certification examinations. After development of the training materials and certification examinations, both are reviewed, tested and the results are evaluated. The nex t step is to determine the effectiveness of the training and certification program by evaluating operator and plant performance. Recommendations for implementation include four levels of operator training and certification: (1) Basic, (2) Middle, (3) Advanced and (4) Administration/Management/Supervision.

“I really like the way you ….” Training parents to shape the behaviour of A-D/HD children: is it effective?

1998 ◽  
Vol 8 ◽  
pp. 113-122
Author(s):  
Anne Waugh ◽  
Chris Forlin
Keyword(s):  
Parent Training ◽  
Training Programs ◽  
Self Esteem ◽  
Parent Stress ◽  
Positive Outcomes ◽  
Behaviour Management ◽  
Modal Approach ◽  
Parent Training Programs ◽  
Stress Levels ◽  
The Way

Parent training programs are an important component of a multi-modal approach to behaviour management of A-D/HD children. The efficacy of parent training programs in the management of behaviours exhibited by A-D/HD children is reviewed. Positive outcomes for parent self-esteem, understanding of A-D/HD, anD lower parent stress levels are reported, along with increased compliance by, and improved self-esteem of, A-D/HD children.

scholarly journals The Automation-by-Expertise-by-Training Interaction

2016 ◽  
Vol 59 (2) ◽  
pp. 204-228 ◽  
Author(s):  
Barry Strauch
Keyword(s):  
Situation Awareness ◽  
Ad Hoc ◽  
Training Programs ◽  
Automated Systems ◽  
Sociotechnical System ◽  
Operator Performance ◽  
Related Operator ◽  
Effective System ◽  
Expertise Level ◽  
And Training

Objective: I introduce the automation-by-expertise-by-training interaction in automated systems and discuss its influence on operator performance. Background: Transportation accidents that, across a 30-year interval demonstrated identical automation-related operator errors, suggest a need to reexamine traditional views of automation. Method: I review accident investigation reports, regulator studies, and literature on human computer interaction, expertise, and training and discuss how failing to attend to the interaction of automation, expertise level, and training has enabled operators to commit identical automation-related errors. Results: Automated systems continue to provide capabilities exceeding operators’ need for effective system operation and provide interfaces that can hinder, rather than enhance, operator automation-related situation awareness. Because of limitations in time and resources, training programs do not provide operators the expertise needed to effectively operate these automated systems, requiring them to obtain the expertise ad hoc during system operations. As a result, many do not acquire necessary automation-related system expertise. Conclusion: Integrating automation with expected operator expertise levels, and within training programs that provide operators the necessary automation expertise, can reduce opportunities for automation-related operator errors. Application: Research to address the automation-by-expertise-by-training interaction is needed. However, such research must meet challenges inherent to examining realistic sociotechnical system automation features with representative samples of operators, perhaps by using observational and ethnographic research. Research in this domain should improve the integration of design and training and, it is hoped, enhance operator performance.

Sometimes a celebrity holding a negative public image is the best product endorser

2016 ◽  
Vol 50 (3/4) ◽  
pp. 421-441 ◽  
Author(s):  
Maria Sääksjärvi ◽  
Katarina Hellén ◽  
George Balabanis
Keyword(s):  
Boundary Condition ◽  
Social Comparison ◽  
Self Esteem ◽  
Purchase Intentions ◽  
Public Image ◽  
Celebrity Endorsement ◽  
Negative Effects ◽  
True Self ◽  
Content Type ◽  
Celebrity Endorsers

Purpose The purpose of this paper is to examine women’s reactions to celebrity endorsers holding positive and negative public images and the consequences for purchase intentions of the endorsed product. Design/methodology/approach The paper draws on the social comparison literature and applies the theory of upward and downward comparisons to the celebrity endorsement context. Findings Study 1 shows that exposure to celebrities holding a positive public image decrease consumers’ temporal self-esteem, while celebrities holding a negative public image increase temporal self-esteem. Study 2 suggests that this change in self-esteem transfers to the product depending upon the type of social comparison focus (similarity vs dissimilarity) which people have. Study 3 shows that for consumers low in true self-esteem, i.e. self-esteem based upon a stable foundation, celebrities holding a positive public image decrease purchase intentions. For consumers high in true self-esteem, there was no difference between exposure to celebrities holding a positive and a negative public image for purchase intentions. Study 4 focused on replicating the results found in Studies 1-3 in the context of an achievement celebrity (as opposed to a regular celebrity). The findings in Study 4 provide further support for the results of Studies 1 and 3, and identify expert celebrities as a boundary condition for the effects found in Study 2. Practical implications The results provide evidence suggesting that celebrities holding a negative public image can be used as celebrity endorsers in product categories in which it can be considered helpful to protect women’s self-esteem, such as beauty products or self-expressive products. Originality/value This research contributes to the literature on celebrity endorsement by adding a boundary condition for the effectiveness of celebrity endorsement. According to the results, choosing a positive celebrity can, for some groups, have negative effects on purchase intensions and that a negative celebrity might be the safer choice.

scholarly journals The Role of Horticulture in Training Correctional Youth

1995 ◽  
Vol 5 (2) ◽  
pp. 185-187 ◽  
Author(s):  
Joel Flagler
Keyword(s):  
New Jersey ◽  
Personal Development ◽  
Training Programs ◽  
Self Esteem ◽  
Specialized Training ◽  
Adjudicated Youth ◽  
Rutgers University

Since 1992, Rutgers University-Cook College has been working with the New Jersey Dept. of Corrections and Division of Juvenile Services to develop and deliver training programs. One goal of this specialized training has been to make New Jersey's adjudicated youth more employable. Another goal has been to impart personal development skills that can lead to improved self-esteem and outlook.

scholarly journals Types of employee training, organizational identification, and turnover intention: evidence from Korean employees

2020 ◽  
Vol 18 (4) ◽  
pp. 517-526
Author(s):  
Ji-Young Ahn ◽  
Shilu Huang
Keyword(s):  
Human Capital ◽  
Organizational Identification ◽  
Turnover Intention ◽  
Employee Turnover ◽  
Capital Investment ◽  
Training Programs ◽  
Employee Training ◽  
Mediating Effect ◽  
Specific Training ◽  
General Training

Many organizations are willing to increase human capital investment through various employee training programs. This study empirically examines a proposed model that explains the relationship between the different types of employee training, including general and firm-specific training and employee turnover in Korean firms. This study used a survey sample of 10,069 employees in 467 publicly traded firms in South Korea. 78% of participating companies provided training programs to the employees. This study conducted quantitative cross-sectional regression analyses to test the hypotheses. The study suggests empirical evidence that general training and firm-specific training reduce employee turnover intention. Moreover, the magnitude of firm-specific training on turnover intention is much higher than general training. Furthermore, employee organizational identification has a partial mediating effect on training and turnover intention. However, the study found no substantial evidence of the moderating effect of employees’ justice perception of receiving training opportunities. Based on the human capital theory and social exchange perspective, the results indicate that both types of training programs help employee retention, and cultivating employee organizational identification can be critical in the training-turnover process.

scholarly journals Inner Strength of Female Characters in Loitering with Intent and The Public Image by Muriel Spark

Text Matters ◽  
2011 ◽  
pp. 135-144
Author(s):  
Monika Rogalińska
Keyword(s):  
Women Characters ◽  
Self Esteem ◽  
Public Image ◽  
The Novel ◽  
Female Characters ◽  
The Public ◽  
Muriel Spark ◽  
Self Confidence ◽  
Inner Strength ◽  
Difficult Situations

Women characters in Muriel Spark's novels are diverse, some strong and powerful, some weak and unable to make decisions. And there are characters who develop throughout the novel and learn from their own mistakes. From being passive, they gradually start acting and making their own choices. Loitering with Intent and The Public Image present women characters who go through metamorphosis, from being dependent on others into living their own lives and freeing themselves from former influences. Such kaleidoscopic change enables them not only to be able to finally make their own decisions but also to overcome many difficult situations threatening their future life. Fleur Talbot, a heroine in Loitering with Intent, finds herself at a point in which she thinks that everything she cares for is lost. Chronically passive and naïve, she cannot imagine another way of being until she understands that she is being cheated, that her life will be ruined if she does not act. Everyone around her seems to be in conspiracy against her; only taking a firm stand and opposing her surrounding world can help. Fleur's life has become totally dependent on her ability to be strong and decisive. She knows that if she remains what she is, her career and prospects for the future will be lost, so she decides to prove her determination and her will to be finally happy. Her transformation into a powerful character saves her dignity and makes her a successful writer. Annabel, a character in The Public Image is the same type of person as Fleur, as she lacks self-confidence and has no support from anybody, even her own husband. Muriel Spark, however, presents her as another example of a heroine who develops as the action progresses, able to evoke strength in herself when her situation seems hopeless. Annabel, at first treated as a puppet in the hands of other people, who use her image for their own benefit, shows that she is capable of anything by the book's end. When her career and reputation are threatened and her privacy invaded, she decides to leave the country. This requires both effort and sacrifice, as she has to leave behind everything she has worked for all her life, but this is the necessary price for her freedom. The ability of both female characters to show so much determination reveals an inherent inner strength, and their weakness and vulnerability as just superficial. When the situation requires it, both Annabel and Fleur are ready to fight for their rights, for their freedom and self esteem, and they discover that they are indeed capable of changing their lives.

Use of Structured Training for the Handling of Abnormal and Emergency Operating Conditions

1981 ◽  
Vol 25 (1) ◽  
pp. 558-560
Author(s):  
Brett Collins ◽  
Kris Krupp
Keyword(s):  
Skill Acquisition ◽  
Training Programs ◽  
Health And Safety ◽  
Mining Industry ◽  
Safety Training ◽  
Operating Conditions ◽  
Mine Safety ◽  
Operator Training ◽  
Machine Failure ◽  
Element Approach

Training in the mining industry received considerable attention since the Federal Mine Safety and Health Act of 1977 mandating thorough health and safety training. The response to a large extent has been one in which individual facilities developed their own training “programs” rather than sharing in the development of appropriate programs or using another's proven materials. With the basic achievement of health and safety training requirements, the industry has turned its attention to training to improve job performance; here again, independent and relatively informal approaches have been developed. Woodward Associates, Inc., San Diego, has developed, under contract to the U.S. Bureau of Mines, structured equipment operator training programs which teach how to (1) operate the machine and (2) perform the task. The WAI Six-Element approach provides the structure to guide the learning process to (1) ensure exposure to information, (2) promote knowledge and skill acquisition, (3) aid transfer of knowledge and skills to new situations, and (4) assess knowledge and skill acquisition and application. Because of the potential severity of accidents in the mining (and construction) industries, particular attention has been directed to helping future operators to cope with not only normal but also with the abnormal (machine malfunction) and emergency (machine failure) conditions which tend to result in accidents. The Six-Element approach has taken this concern and addressed it through (1) classroom instruction in the cues and procedures for handling abnormal and emergency conditions, and (2) structured on-machine training which employs a truck as task trainer and an OBSAC (On-Board Simulator of Abnormal Conditions) which induces apparent malfunctions, and actual system degrades to allow trainees to experience abnormal and emergency situations under safe conditions and under an instructor's watchful eye. This paper discusses the purpose, benefit, and challenges of introducing and using structured operator training in the mining industry. An evaluation of the experience related to the Haulage Truck Training Program will be discussed. Applications related to training operators of other mobile surface mining machines in normal and abnormal operating conditions will also be discussed.

Overview of EDF Life Cycle Management and Nuclear Asset Management Methodology and Tools

2008 ◽  
Author(s):  
P. Hai¨k ◽  
K. Fessart ◽  
E. Remy ◽  
J. Lonchampt
Keyword(s):  
Life Cycle ◽  
Case Studies ◽  
Asset Management ◽  
Capital Investment ◽  
Life Cycle Management ◽  
Software Tools ◽  
Decision Makers ◽  
Operation And Maintenance ◽  
Plant Level

The long term management of a production asset raises several major issues among which rank the technical management of the plant, its economics and the fleet level perspective one has to adopt. Decision makers are therefore faced with the need to define long term policies (up to the end of asset operation) which take into account multiple criteria including safety (which is paramount) and performance. In this context, EDF “PWR Durability I & II” research projects have consecutively been launched, since 2001, at EDF - Research & Development in order to develop methods and tools for EDF fleet. The aim of this paper is to summarize and analyze the research work that has been performed by EDF - R&D (in the field of decision making for nuclear power plant maintenance and operation) during the past seven year, in order to characterize the issues that have been or could be addressed with the developed methodology and tools. As a result, in this paper, we first remind the reader of the EDF overall methodology for asset management and its adaptations to plant-level life cycle management and to fleet-level component major replacement or capital investment management. We then focus on the three software tools that implement this methodology in order to allow decision makers, in several different contexts (life-cycle management, plant level operation and maintenance optimization, major component replacement ...) to define, evaluate and analyze long term plant operation and maintenance policies, major component replacement policies and capital investment strategies. We also show how the methodology and the software tools were used, from 2003 to 2007, on several pilot case studies. Examples of technical and economic results obtained for two pilot case studies (one at the plant level, the other at the fleet level) are described as well as the kinds of conclusions one can draw from them in order to help decision makers evaluate and analyze long term asset management strategies or compare different plants. We also analyze the added value of probabilistic evaluations and of our “rolling-up” process that allows to take into account interactions between the components of the plant or between the plants. Finally, we propose a classification of issues that can be addressed with our methodology and tools and introduce some perspectives for our future work.

Designing VDT Operator Training Programs for Preventing Work Related Musculoskeletal Disorders

1994 ◽  
Vol 38 (7) ◽  
pp. 429-433 ◽  
Author(s):  
Michelle M. Robertson
Keyword(s):  
Training Program ◽  
Musculoskeletal Disorders ◽  
Systems Approach ◽  
Training Programs ◽  
Systems Methodology ◽  
Operator Training ◽  
Work Related ◽  
Integral Component ◽  
Work Related Musculoskeletal Disorders

A systems approach is essential in addressing work related musculoskeletal disorders associated with VDT work. One integral component in the systems methodology is that of designing, developing and implementing an effective VDT training program. This paper specifically focuses on the importance of a VDT training program, how the training should be comprehensive, and systematically evaluated. Elements of a successful ergonomie VDT training program are described and examples of two successful VDT training programs are given.

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