TRUST AND SUPPLY CHAIN RELATIONSHIPS: A SOUTH AFRICAN CASE STUDY

Agrekon ◽  
1999 ◽  
Vol 38 (4) ◽  
pp. 755-765 ◽  
Author(s):  
N. L. Tregurtha ◽  
N. Vink
Keyword(s):  
Supply Chain ◽  
South African ◽  
Supply Chain Relationships

scholarly journals Enabling information sharing by establishing trust in supply chains: A case study in the South African automotive industry

2011 ◽  
Vol 13 (1) ◽  
Author(s):  
Roxanne Piderit ◽  
Stephen Flowerday ◽  
Rossouw Von Solms
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Information Sharing ◽  
South African ◽  
Information Flow ◽  
Automotive Industry ◽  
Supply Chain Relationships ◽  
Two Factors

Background: The significant economic importance of the country’s automotive industry provided the context for this study. The success of the industry relies on the effectiveness and efficiency of the supply chain, which can be significantly affected by the strength of the supply chain relationships. The role of trust and information sharing in relation to two key theories was considered, namely: organisational information processing theory and game theory. Previous studies have recognised the importance of trust and information sharing in supply chain relationships and considered the effect of trust on information sharing, or the effect of information sharing on trust in a single direction. Thus, the potential cyclical relationship between the two factors has been largely ignored.Objectives: This paper explored the relationship between trust and information sharing in South African automotive supply chains, and establishes the importance of nurturing a cyclical relationship between these two factors. In addition, the role of information technology (IT) in supporting this relationship was considered. By improving both trust and information sharing, the performance and competitiveness of the supply chain can be improved.Method: An examination of the effects of a lack of trust in a supply chain relationship, and the consequential lack of information flow, was conducted by means of a case study of an Eastern Cape-based automotive supplier. A case study research method was followed for this study, which made use of multiple data collection methods, including document survey and participant observations. The case selected is an East London based subsidiary of a larger multinational automotive component supplier to both local and international automotive original equipment manufacturers.Results: The findings led to the conclusion that the way forward for competitive supply chains is to build trust in the supply chain in order to improve information flow, and vice versa. Information technology can be used to nurture this cyclical relationship between trust and information sharing.Conclusion: It is proposed that simultaneously improving information flow and trust in an interorganisational relationship leads to improved supply chain performance and competitiveness.

Optimization of bioethanol and sugar supply chain network: a South African case study

2018 ◽  
Vol 20 (5) ◽  
pp. 925-948 ◽  
Author(s):  
Mildred Mutenure ◽  
Lidija Čuček ◽  
Jafaru Egieya ◽  
Adeniyi J. Isafiade ◽  
Zdravko Kravanja
Keyword(s):  
Supply Chain ◽  
South African ◽  
Supply Chain Network

scholarly journals Benchmarking supply chain management practices in a South African confectionery manufacturing organisation

2015 ◽  
Vol 9 (1) ◽  
Author(s):  
Orestes Peristeris ◽  
Peter J. Kilbourn ◽  
Jacobus Walters
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
South African ◽  
Best Practice ◽  
Management Practices ◽  
Business World ◽  
Chain Management ◽  
High Level ◽  
Practice Framework

Background: In an increasingly competitive business world, businesses need to be able to measure the effectiveness of their supply chain management process practices against proven best practice frameworks. A number of these frameworks exist internationally but have to be used within the context of knowing the relative strengths and weaknesses of potential benchmarking frameworks. Two such frameworks were identified in the research and a case was made to use one such framework, the Global Supply Chain Forum (GSCF) framework, to measure the effectiveness of the supply chain practices of a leading confectionery manufacturing company in South Africa.Objective of the research: The purpose of the research was to identify an international best practice framework, which could be used by South African manufacturing organisations to benchmark their supply chain management (SCM) practices.Methodology: The methodology followed was a literature review of the existing SCM frameworks to identify a framework, which would be the most suited to the objective of the study, followed by a case study of a leading manufacturing organisation’s SCM practices benchmarked against those found in the framework.Results and conclusions: The main finding of the case study was that there is a high degree of adherence between the case study organisation’s SCM practices and those found in the SCM framework. There was also generally a high level of importance ascribed by respondents to the best practices contained by the GSCF framework. It was therefore concluded that the GSCF framework proved to be a useful instrument for a comprehensive analysis of supply chain management processes and practices for a manufacturer in the fast moving consumer goods industry, with potential for applications by organisations in the supply chains of other industries.

A South African softwood sawtimber supply chain case study

2017 ◽  
Vol 79 (4) ◽  
pp. 329-338 ◽  
Author(s):  
Pierre A Ackerman ◽  
Elizabeth A van der Merwe ◽  
Reino E Pulkki
Keyword(s):  
Supply Chain ◽  
South African

Using RFID and Barcode Technologies to Improve Operations Efficiency Within the Supply Chain

2019 ◽  
pp. 1277-1288
Author(s):  
Amber A. Smith-Ditizio ◽  
Alan D. Smith
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Operational Efficiency ◽  
Automatic Identification ◽  
Positive Outcomes ◽  
Supply Chain Relationships

Managing supply chain relationships and/or working with suppliers to meet the mutual goals of operational efficiency and profitably can be enhanced through the use of RFID and barcode technologies. It is important in a lean environment to use RFID and related IT-intensive technologies to manage more robust and agile supply chains. The areas of improvement, as demonstrated in a case study of NE Ohio regionally headquartered firms' involvement of positive outcomes from the strategic use of automatic identification and tracking technologies, included successfully implemented applications as well as technological advancements and development.

Using RFID and Barcode Technologies to Improve Operations Efficiency Within the Supply Chain

2018 ◽  
pp. 5595-5605
Author(s):  
Amber A. Smith-Ditizio ◽  
Alan D. Smith
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Operational Efficiency ◽  
Automatic Identification ◽  
Positive Outcomes ◽  
Supply Chain Relationships

Managing supply chain relationships and/or working with suppliers to meet the mutual goals of operational efficiency and profitably can be enhanced through the use of RFID and barcode technologies. It is important in a lean environment to use RFID and related IT-intensive technologies to management more robust and agile supply chains. The areas of improvement, as demonstrated in a case study of NE Ohio regionally headquartered firms' involvement of positive outcomes from the strategic use of automatic identification and tracking technologies included successfully implemented applications as well as technological advancements and development.

scholarly journals The composite supply chain efficiency model: A case study of the Sishen-Saldanha supply chain

2016 ◽  
Vol 10 (1) ◽  
Author(s):  
Leila L. Goedhals-Gerber
Keyword(s):  
South Africa ◽  
Supply Chain ◽  
Supply Chains ◽  
Competitive Advantage ◽  
South African ◽  
Iron Ore ◽  
Global Markets ◽  
Average Efficiency ◽  
Supply Chain Efficiency

As South Africa strives to be a major force in global markets, it is essential that South African supply chains achieve and maintain a competitive advantage. One approach to achieving this is to ensure that South African supply chains maximise their levels of efficiency. Consequently, the efficiency levels of South Africa’s supply chains must be evaluated. The objective of this article is to propose a model that can assist South African industries in becoming internationally competitive by providing them with a tool for evaluating their levels of efficiency both as individual firms and as a component in an overall supply chain. The Composite Supply Chain Efficiency Model (CSCEM) was developed to measure supply chain efficiency across supply chains using variables identified as problem areas experienced by South African supply chains. The CSCEM is tested in this article using the Sishen-Saldanda iron ore supply chain as a case study. The results indicate that all three links or nodes along the Sishen-Saldanha iron ore supply chain performed well. The average efficiency of the rail leg was 97.34%, while the average efficiency of the mine and the port were 97% and 95.44%, respectively. The results also show that the CSCEM can be used by South African firms to measure their levels of supply chain efficiency. This article concludes with the benefits of the CSCEM.

scholarly journals Supply Chain Liability: Pushing the Boundaries of the Common Law?

2018 ◽  
Vol 8 (3) ◽  
pp. 261-296 ◽  
Author(s):  
Carolijn Terwindt ◽  
Sheldon Leader ◽  
Anil Yilmaz-Vastardis ◽  
Jane Wright
Keyword(s):  
Supply Chain ◽  
The Novel ◽  
Economic Changes ◽  
Employment Relationships ◽  
Vicarious Liability ◽  
Supply Chain Relationships ◽  
Starting Point ◽  
Legal Fees ◽  
German Court

AbstractOn 29 August 2016, in a claim by Pakistani survivors and legal heirs against German retailer KiK for injuries and deaths during a fire at a factory supplying jeans in Karachi, German judges accepted jurisdiction and granted legal aid to the Pakistani claimants to cover the legal fees. The case pending before the German court thus poses the question of supply chain liability. Taking the lawsuit by the Pakistani plaintiffs against KiK in Germany as a case study, this article provides an analysis of the available legal grounds for such liability. Economic changes have ushered in linkages between purchasers and suppliers that call for strong principles of liability – principles that are already embedded in the law but which need fresh articulation and application. English courts have only recently recognised that under certain circumstances, liability might attach to a parent company under the tort of negligence for damage to third parties ostensibly caused by its subsidiary. The KiK case is testing the extension of such liability to certain supply chain relationships. Beyond that, the case is also testing the application of the rules on non-delegable duties and vicarious liability in the supply chain context. Even if the court disagrees with the claimants’ position, the novel arguments advanced in this case are likely to be the starting point for an important debate about the proper fit between traditional tort law and the fast changing commercial and employment relationships of the 21st century.

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