The Customer-Supplier Relationships in Supply Chain Management: A Small Manufacturing Enterprise (SME) Perspective

2014 ◽  
Vol 5 (2) ◽  
pp. 177-184
Author(s):  
Mamorena Lucia Matsoso ◽  
Olumide Henrie Benedict
2011 ◽  
Vol 467-469 ◽  
pp. 608-613
Author(s):  
Chang Hui Yang

In the multi-agent supply chain of manufacturing enterprise, there is the problem that purchasing agent need negotiate with supplier agent about price. Based on analyzing the multi-agent collaborative framework, this paper presents a price-negotiating model, and discusses the negotiating tactics and steps between purchasing agent and supplies agent. And then an example is discussed for validating the negotiating model. This model is useful to optimize the supply chain management of manufacturing enterprise. Manufacturing enterprise and strategic partnerships may share profit and achieve joint gains based on this model.


2021 ◽  
Vol 17 (3) ◽  
pp. 189-226
Author(s):  
Martin Pech ◽  
◽  
Drahoš Vaněček ◽  
Jaroslava Pražáková ◽  
◽  
...  

PURPOSE: Current research seeks to create an economic model that connects strategic management and network theory. However, most theoretical models do not provide empirical evidence of network relationships’ real structure and attributes. The purpose of the paper is to explore the relation between enterprise characteristics and the characteristics of buyer–supplier relationships in supply chain networks. We are specifically interested in business relationships in networks with respect to the various enterprises’ sizes and sectors of industry. The subject of our research was characteristics, such as network relationship complexity, continuity of relationships, and strategic management in networks. The paper summarizes the results of an empirical study on buyer-supplier networks and accentuates the importance of developing and fostering business collaboration for strategic management. METHODOLOGY: We conducted the questionnaire research in 2016–2019 on 360 enterprises from the Czech Republic. We selected the research sample based on the non-probability purposive sampling method. The members of the research team collected data from an online survey and personal visits to enterprises. The statistical analysis of hypotheses is based on the frequency of managers’ answers. To evaluate results, a two-proportion Z-Test is used for comparing different categories of enterprises according to their enterprise size or prevailing sector of the industry. FINDINGS: The main results show that the differences between enterprises involved in the buyer–supplier structures lie mainly in their size. The survey did not identify differences between industry sectors. The findings show that the complexity of networks in the Czech Republic is not high in terms of the number of suppliers or involvement in many supply networks. The continuity of relationships with partners in buyer–supplier networks is relatively long-term oriented. Long-term partnerships reflect the higher quality of relationships and support future integration. However, large enterprises prefer to build contracts for shorter or longer periods. An overall decentralization strategy characterizes the strategic management of buyer–supplier networks. This finding means dividing competencies such as planning, managing, sourcing, decision-making, transporting (delivering) among more enterprises. IMPLICATIONS FOR THEORY AND PRACTICE: The paper provides an insight into understanding how the buyer–supplier network functions. The theory’s implication builds on the connection of supply chain management and strategic management from the network perspective. Supply chain management is viewed as a part of strategic management, and the synthesis of both research areas opens an innovative view to business theory. ORIGINALITY AND VALUE: The paper’s principal value is the connection between contemporary ideas of strategic management and supply chain management. The synthesis of supply chain management and network approach enhances strategic management theory.


Author(s):  
Sungmin Ryu ◽  
Ken Hung

<p class="MsoBodyText" style="text-justify: inter-ideograph; text-align: justify; margin: 0in 0.5in 0pt;"><span style="font-family: Times New Roman;"><span style="font-size: 10pt;">Information exchange between the buyer and supplier is an important aspect of supply chain management. B2B e-commerce helps firms to share information, maintain relationships, and conduct transactions more efficiently. The choice of B2B e-commerce transactions will influence, and as well as affect, the relationships between exchange parties. </span><span style="font-size: 10pt; mso-fareast-language: KO; mso-bidi-font-weight: bold;">Thus, the choice of e-commerce transaction mechanisms has a relational context. An </span><span style="font-size: 10pt; mso-fareast-language: KO;">appropriate choice of a transaction mechanism can affect a firm&rsquo;s strategy, procurement decisions, and performance. It had been argued that </span><span style="font-size: 10pt;">e-commerce facilitates both discrete and relational exchanges, and it has a dual impact on business relationships. In this paper, we examine a collection of diverse studies on EDI and e-marketplace from marketing and information systems literatures. We assimilate these findings for managers considering choices on e-commerce transaction mechanisms. We hope that this will provide managers a more consistent understanding of buyer-supplier relationships in the B2B e-commerce context. </span></span></p>


2008 ◽  
Vol 4 (1) ◽  
pp. 88-95
Author(s):  
Rajesh Kumar Thagurathi

This paper has examined existing procurement practices, in the context of supply chain management, adopted by the Small and Medium-Sized Enterprises (SMEs) in Pokhara valley. The paper explored status of procurement section in the various organizations, examines the extent to which the information and communication technologies have been used for procurement, and presents the views of procurement personals on the impact of customer-supplier relationships on procurement function in formulating Supply Chain Management (SCM) initiatives. It has identified the potential paths for SMEs to improve their procurement practices. The Journal of Nepalese Business Studies Vol. IV, No. 1(2007)


2020 ◽  
Vol 13 (8) ◽  
pp. 173 ◽  
Author(s):  
May McMaster ◽  
Charlie Nettleton ◽  
Christeen Tom ◽  
Belanda Xu ◽  
Cheng Cao ◽  
...  

Through an international business risk management lens, the widespread and catalytic implications of the 2020 COVID-19 pandemic on the supply chains (SCs) of fashion multinational corporations (MNC) are analyzed to contribute to existing research on supply chain management (SCM). While a movement towards agile, networked supply chain models had been in consideration for many firms prior to the outbreak, the pandemic highlights issues inherent in supply chains that employ concentrated production. We examined the current state of fashion supply chains, risks that have arisen historically and recently, and existing risk mitigation methods. We found that while lean supply chain management is primarily favored for its cost and waste reduction advantages, the structure is limited by the lack of supply chain transparency that results as well as the increasing demand volatility observed even before the COVID-19 outbreak. Although this problem might exist in the agile supply chain, agile supply chains combat this by focusing on enhancing communication and buyer-supplier relationships to improve information exchange. However, this structure also entails an associated increase in inventory and inventory costs. The COVID-19 pandemic has caused supply and demand disruptions which have resonating effects on supply chain activities and management, indicating a need to build flexibility to mitigate epidemic and demand risks. To address this, several strategies that firms can adopt to control for such risks are outlined and key areas for further research are identified which consider parties both upstream and downstream of the fashion supply chain.


Author(s):  
António Moreira ◽  
Ana Carolina Soares de Carvalho

The main purpose of this chapter is to develop an exploratory proposal for identifying innovative suppliers, creating knowledge in an area not very deeply explored. Based on a literature revision based on the innovative supplier identification and management, the study suggests that innovative suppliers are highly specialized and technically competent companies, located nearby their customers and take part on their client's improvement program. Based on the literature revision, a framework analyzing client-supplier relationships throughout the supply chain is proposed. The framework uses the strategic alignment concept between clients and suppliers. Finally, 61 questions were developed to identify the innovative suppliers.


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