A crisis of legitimacy?: The importance of procedural justice in frontline private security provision

2022 ◽  
pp. 1-16
Author(s):  
Jesse Fielder ◽  
Kristina Murphy
2019 ◽  
Vol 36 (1) ◽  
pp. 128-143
Author(s):  
Elsa Saarikkomäki ◽  
Anne Alvesalo-Kuusi

An increasing amount of literature is suggesting that ethnic minorities perceive their relations with the police as negative and procedurally unjust. There is, however, a distinctive lack of research on the relations between ethnic minorities and private security agents. This study uses the qualitative interviews of 30 ethnic minority youths living in Finland to explore their interactions with security guards. The findings suggest that perceptions of discrimination, suspicion, being moved on, and exclusion from city space were common. The study advances the theorizations of the changes in policing and procedural justice and incorporates these into the discussions on policing the city space. It argues that net-widening of policing means that city spaces are becoming more unwelcoming for ethnic minority youths in particular, limiting their opportunities to use city spaces.


2019 ◽  
Vol 36 (1) ◽  
pp. 4-18 ◽  
Author(s):  
Anna Gurinskaya ◽  
Mahesh K. Nalla

In this study, we assess citizens’ satisfaction with private security guards (PSGs) and whether contact experience and their assessment about the guards’ competence in their work and procedural fairness in their interactions influence their satisfaction. We also examine whether their general satisfaction with public police mediates the factors that influence their satisfaction with PSGs. Results from a sample of 364 respondents from the city of St. Petersburg show that citizens come in contact with private police in large numbers as they do with public police. Findings suggest that citizens’ judgments of effectiveness and procedural fairness of private police appear to be the strongest predictors of citizens’ satisfaction with PSGs. In addition, respondents’ satisfaction with private police on various dimensions of professionalism, effectiveness, and procedural fairness of PSGs is partially mediated by citizen satisfaction with public police, a finding that does not hold for those who had contact with PSGs. We discuss implications in light of strengthening training protocols by incorporating procedural justice issues to highlight citizen-guard interactions, as well as to enhance self-legitimacy of guards.


2010 ◽  
Vol 9 (2) ◽  
pp. 69-78 ◽  
Author(s):  
David De Cremer ◽  
Maarten Wubben

The present research examined how voice procedures and leader confidence affect participants’ negative emotions and willingness to withdraw. It was predicted that receiving voice would be valued out of instrumental concerns, but only when the enacting leader was high in confidence. Two laboratory experiments indeed showed an interaction between type of voice (pre-decisional vs. post-decisional) and leader’s confidence (low vs. high) on participants’ negative emotions and willingness to withdraw. In particular, post-decision voice only led to more negative responses than did pre-decision voice when the enacting leader was high in confidence. Negative emotions mediated this interaction effect of type of voice on willingness to withdraw. Implications for integrating the leadership and procedural justice literatures are discussed.


2006 ◽  
Author(s):  
Chris A. Henle ◽  
Bennett J. Tepper ◽  
Robert A. Giacalone
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