A predictive model of the knowledge-sharing intentions of social Q&A community members: A regression tree approach

Author(s):  
Yang Cai ◽  
Yongyong Yang ◽  
Wendian Shi
2007 ◽  
Vol 30 (6) ◽  
pp. 993-1008 ◽  
Author(s):  
KURT F. SCHULBACH ◽  
KENNETH M. PORTIER ◽  
CHARLES A. SIMS

1999 ◽  
Vol 12 (2) ◽  
pp. 185-197
Author(s):  
James W. Wisnowski ◽  
George C. Runger ◽  
Douglas C. Montgomery

2015 ◽  
Vol 39 (4) ◽  
pp. 466-484 ◽  
Author(s):  
Chiu-Ping Hsu

Purpose – The purpose of this paper is to present a conceptual model of how both the benefits and risks of social capital influence online knowledge sharing among virtual community members towards enhancing members’ relationship continuity and virtual community reputations. In addition, this study addresses the effects of complementary resources on knowledge sharing. Design/methodology/approach – The structural equation modelling approach was applied to estimate the conceptual model by using survey data from virtual community members. A total of 626 valid questionnaires were collected. Findings – The empirical results showed that most of the research hypotheses were supported. The benefits of social capital and complementary resources have a positive effect on knowledge sharing, thereby strengthening relationship continuity and community reputation. Furthermore, the risk of social capital has a negative effect on knowledge sharing, as expected. Originality/value – A review of the literature reveals a lack of studies focusing on both the positive and negative influences of social capital on online knowledge sharing. This study therefore contributes to a comprehensive perspective for understanding online knowledge sharing in virtual communities.


2005 ◽  
Vol 29 (3) ◽  
pp. 343-357 ◽  
Author(s):  
Barry Rosenfeld ◽  
Charles Lewis

2019 ◽  
Vol 32 (2) ◽  
pp. 405-429 ◽  
Author(s):  
Khalid Hafeez ◽  
Fathalla M. Alghatas ◽  
Pantea Foroudi ◽  
Bang Nguyen ◽  
Suraksha Gupta

PurposeThe purpose of this paper is to examine how entrepreneurs engage in a virtual community of practice (VCoP) to share knowledge. Intensity of engagement is taken as a proxy to measure the strength of knowledge sharing.Design/methodology/approachThe archival data spanning over a three-year period from “Start-up-Nation©” (a VCoP purposefully setup for entrepreneurs) are used for analysis. A set of indices are introduced to measure participants’ intensity of engagement in terms of message length, message frequency and reciprocity in the knowledge sharing process. Content analysis is employed to test a sample of “highly engaged”, “moderately engaged”, “low engaged” and “not engaged” discussion topics as part of the online discourse.FindingsThe authors find that entrepreneurs normally use short (fewer than 100 words) or medium (fewer than 250 words) message size to contribute to the discussions. In addition, the authors find that senior members and discussion moderators play important roles in igniting the “reciprocity” behaviour in stimulating the interest of the community with the topic discussion. The authors also find that highly engaged topics usually lead to further discussion threads.Originality/valueThis is the first study of its kind to explore how entrepreneurs engage in a VCoP to share their knowledge and experiences. The set of measurement indices tested here provide a tool for the owner, designer and moderator of the VCoP to measure the utility of their website in terms of its members’ participation. In addition, the set of textual and subjective interventions identified here enables the moderator (administrator) of a VCoP to design effective interventions to facilitate online discourse and augments the knowledge sharing process amongst its community members.


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