RESERV: An Instrument for Measuring Real Estate Brokerage Service Quality

1995 ◽  
Vol 10 (1) ◽  
pp. 99-113 ◽  
Author(s):  
Susan Nelson ◽  
Theron Nelson
Keyword(s):  
Real Estate ◽  
Service Quality ◽  
Real Estate Brokerage ◽  
Brokerage Service

A learning-oriented decision-making process for real estate brokerage service evaluation

2016 ◽  
Vol 11 (3) ◽  
pp. 453-474 ◽  
Author(s):  
Fernando A. F. Ferreira ◽  
Ronald W. Spahr ◽  
Mark A. Sunderman ◽  
Audrius Banaitis ◽  
João J. M. Ferreira
Keyword(s):  
Decision Making ◽  
Real Estate ◽  
Service Evaluation ◽  
Decision Making Process ◽  
Real Estate Brokerage ◽  
Brokerage Service

Service Quality Dimensions in Residential Real Estate Brokerage

2008 ◽  
Vol 17 (2) ◽  
pp. 101-117 ◽  
Author(s):  
Vicky Seiler ◽  
Michael Seiler ◽  
Daniel Winkler ◽  
Graeme Newell ◽  
James Webb
Keyword(s):  
Real Estate ◽  
Service Quality ◽  
Residential Real Estate ◽  
Real Estate Brokerage ◽  
Quality Dimensions ◽  
Service Quality Dimensions
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