Do Lodging Managers Expect More From Hospitality Graduates? A Comparison of Job Competency Expectations

2010 ◽  
Vol 9 (2) ◽  
pp. 218-232 ◽  
Author(s):  
Peter Ricci
2010 ◽  
Vol 27 (4) ◽  
pp. 293-315 ◽  
Author(s):  
DAEYEON CHO ◽  
김벼리 ◽  
김희영 ◽  
박용호
Keyword(s):  

2021 ◽  
Vol 45 (5) ◽  
pp. 902-904
Author(s):  
Jeroen A. Oskam ◽  
Anna de Visser-Amundson ◽  
Boukje de Boer

2016 ◽  
Vol 26 (4) ◽  
pp. 448-470 ◽  
Author(s):  
Priyanko Guchait ◽  
Juan Madera ◽  
Mary Dawson

Purpose – The purpose of this paper is to examine how diversity climate in service organizations influence employee learning behavior. Additionally, the study examined the mediating effects of psychological safety and communication satisfaction between diversity climate and learning behavior. Design/methodology/approach – Data were collected from 128 hotel and lodging managers by administering survey questionnaires. The dual mediational model was tested using the mediation test suggested by Preacher and Hayes (2008). Findings – Results indicated that when managers perceived a positive diversity climate they also reported high engagement in learning behavior. Additionally, the study found the mediating effects of psychological safety and communication satisfaction. Originality/value – The importance of learning behavior has been noted by researchers and practitioners because of its influence on service performance. Learning behavior is especially important in complex, error prone, and fast changing businesses like the services industry. This research contributes to the existing body of research by examining the influence of diversity climate on learning behavior, which has not been investigated empirically in the literature. The current research not only makes a significant contribution to the learning and diversity literature, but also informs practitioners how learning behavior can be increased and how diversity climate can be created in within service organizations, in particularly hospitality.


2009 ◽  
Vol 9 (2) ◽  
pp. 203-215
Author(s):  
Eun-Dong Hwang ◽  
Yun-Min Jung ◽  
Soo-Yeon Kim

Author(s):  
Dewi Endah Fajariana

The flow of globalization has no longer stopped entering Indonesian territory accompanied by increasingly sophisticated technological developments, the world is now entering the industrial revolution era 4.0. Facing these challenges, universities are required to change, including in producing quality bachelor candidates for future generations. The target of these changes is students in universities, because future job competency needs are cognitive abilities, physical abilities, content skills, process skills, social skills, system skills, complicated problem solving skills, resource management skills and technical skills. Therefore, an innovative lecture is needed so that students do not feel bored and are able to master the science and technology received at college with stable emotional intelligence. Innovative lectures are the delivery of lecture materials using learning models so that students are not bored because the majority of STKIP students, especially economic education, work. This type of research uses a qualitative descriptive approach. Research that intends to understand the phenomenon of what is experienced by research subjects students who contract subjects of microeconomic theory, the Indonesian economy and the introduction of economics A and B.


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