The Efficacy and Effectiveness of Process Consultation in Improving Staff Morale and Absenteeism

Royal Bournemouth & Christchurch Hospitals NHS Foundation Trust engaged in a quality improvement project aimed at improving quality and safety in theatres. The improvements delivered were recruitment to full staffing template, reduction in agency staffing to zero, and creating a theatre coordinator role to ensure safe staffing. The Practice Education Team was increased fivefold with no extra investment as a result of these improvements. Student satisfaction results amongst ODPs and nurses have increased alongside staff morale and productivity.

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Shared Decision Making Improves Support Staff Morale And Efficiency

NASSP Bulletin ◽

10.1177/019263659307755016 ◽

1993 ◽

Vol 77 (550) ◽

pp. 107-109 ◽

Cited By ~ 1

Author(s):

Richard S. Ives

Keyword(s):

Decision Making ◽

Shared Decision Making ◽

Support Staff ◽

Shared Decision ◽

Staff Morale

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Survey-guided process consultation in a Veterans Administration medical center psychology service.

Professional Psychology Research and Practice ◽

10.1037/0735-7028.17.1.51 ◽

1986 ◽

Vol 17 (1) ◽

pp. 51-57

Author(s):

John C. McCormack ◽

Jerry R. DeVore

Keyword(s):

Medical Center ◽

Veterans Administration ◽

Administration Medical ◽

Process Consultation ◽

Psychology Service

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The benefits of bad language at work

Human Resource Management International Digest ◽

10.1108/hrmid-04-2017-0070 ◽

2017 ◽

Vol 25 (4) ◽

pp. 10-12

Keyword(s):

Case Studies ◽

Design Methodology ◽

Reading Time ◽

Cutting Edge ◽

Traditional View ◽

Staff Morale ◽

Content Type ◽

Pertinent Information ◽

Managerial Psychology ◽

Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings A new study published in the Journal of Managerial Psychology has revealed that swearing at work has positive benefits for staff morale. The results are in stark contrast to the traditional view of swearing at work as a purely negative, aggressive activity. Practical implications The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality Value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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