The OPAL Project: Developing an Online Digital Reference Service for Distance Learners

2001 ◽  
Vol 18 (9) ◽  
Author(s):  
David Bradbury ◽  
Georgina Payne
Keyword(s):  
Distance Learners ◽  
Digital Reference ◽  
Reference Service

scholarly journals Ask Live! UK public libraries and virtual collaboration

2009 ◽  
Vol 27 (86) ◽  
pp. 43-50 ◽  
Author(s):  
Linda Berube
Keyword(s):  
Public Libraries ◽  
Public Library ◽  
Virtual Collaboration ◽  
Virtual Reference ◽  
Digital Reference ◽  
Reference Service ◽  
The Uk

Ask A Librarian, the UK public library digital reference service, has been piloting LSSI's Virtual Reference Toolkit. The pilot, managed by Ask administrator Co-East, went live to public users in May 2003 and will continue through September 2003. The pilot objectives include not only an evaluation of the software and support offered by LSSI, but also the eventual integration of the chat component with the main web-form service, and the implications for uptake and sustainability. This article combines a report of the largely positive initial findings of the pilot with an overview of digital reference service and UK public libraries.

scholarly journals Opportunities for Real-Time Digital Reference Service

2002 ◽  
Vol 38 (79-80) ◽  
pp. 163-181 ◽  
Author(s):  
Matthew R. Marsteller ◽  
Jackie Schmitt-Marsteller
Keyword(s):  
Real Time ◽  
Digital Reference ◽  
Reference Service

Design an Ideal Digital Reference Service (DRS) Model for Academic Libraries

2004 ◽  
pp. 668-669
Author(s):  
Jing Guo ◽  
Wei Pan ◽  
Qiaoying Zheng ◽  
Min Huang ◽  
Zongying Yang ◽  
...  
Keyword(s):  
Academic Libraries ◽  
Digital Reference ◽  
Reference Service

A Study on the Digital Reference Service Based on Resource Sharing

2003 ◽  
Vol 34 (4) ◽  
pp. 19-42
Author(s):  
Tae-Woo Nam ◽  
Hung-Sik Choi
Keyword(s):  
Resource Sharing ◽  
Digital Reference ◽  
Reference Service

Digital Reference Service

2005 ◽  
Vol 24 (1) ◽  
pp. 19-27 ◽  
Author(s):  
Cheryl R. Dee
Keyword(s):  
Digital Reference ◽  
Reference Service

Infrastructure needed for digital reference service (DRS) in university libraries

2013 ◽  
Vol 62 (6/7) ◽  
pp. 420-428 ◽  
Author(s):  
Amara Malik ◽  
Khalid Mahmood
Keyword(s):  
University Libraries ◽  
Digital Reference ◽  
Reference Service
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