The need for online storage and backup of data constantly increases. Many domains, such as media, enterprises, healthcare, and telecommunications need to store large amounts of data and access them rapidly any time and from any geographic location. Storage Cloud environments satisfy these requirements and can therefore provide an adequate solution for these needs. Customers of Cloud environments do not need to own any hardware for storing their data or handle management tasks, such as backups, replication levels, etc. In order for customers to be willing to move their data to Cloud solutions, proper Service Level Agreements (SLAs) should be offered and guaranteed. SLA is a contract between the customer and the service provider, where the terms and conditions of the offered service are agreed upon. In this chapter, the authors present existing SLA schemas and SLA management mechanisms and compare various features that Cloud providers support with existing SLAs. Finally, they address the problem of managing SLAs in cloud computing environments exploiting the content term that concerns the stored objects, in order to provide more efficient capabilities to the customer.
Applying Security Service Level Agreements in V2X Network Slices
