Aggregation of Service Level Agreements in the Context of Business Processes

Author(s):  
Tobias Unger ◽  
Frank Leymann ◽  
Stephanie Mauchart ◽  
Thorsten Scheibler
2005 ◽  
Vol 4 (2) ◽  
pp. 401-407
Author(s):  
Mr. R. Raju ◽  
Ms. D. Dhivya ◽  
Ms. R. Saranya ◽  
Ms. S. I. Abbinaya

The service purchaser needs to stipulate for the service. The service contributor will afford the service to the purchaser.The powerful use of services to assemble business processes in service computing pressures that the Quality of Services (QoS) convene consumers’ perspective. When  manipulating the services, a service provider must  set apart the quality of service levels that will be existing to the  customers. Programmed web-based negotiation of Service Level Agreements (SLA) can assist in describing the QoS necessities of critical service-based processes. We put forward a trusted Negotiation Organizer(NO) structure that performs adaptive and intelligent mutual bargaining of SLAs between a service contributor and a service purchaser based on each party’s elevated level business necessities. We also define an algorithm for adapting the decision functions during an continuing negotiation to match with an opponent’s offers or with simplified purchaser preferences. The NO uses intelligent agents to conduct the negotiation locally by choosing the most suitable multi criteria decision making system known as Analytic Hierarchy Process (AHP).


2011 ◽  
Vol 84 (8) ◽  
pp. 1351-1363 ◽  
Author(s):  
Ganna Frankova ◽  
Magali Séguran ◽  
Florian Gilcher ◽  
Slim Trabelsi ◽  
Jörg Dörflinger ◽  
...  

2014 ◽  
Vol 12 (2) ◽  
pp. 256-261 ◽  
Author(s):  
Marcos Palacios ◽  
Jose Garcia Fanjul ◽  
Javier Tuya

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