Work in progress: alumni mentoring of engineers in a technical communication course

Author(s):  
J.E. Sharp
Author(s):  
Anne Parker ◽  
Aidan Topping

This paper will focus on the rubrics that we have developed for the technical communication course and the senior (capstone) design projects. As part of the C.E.A.B.’s and our own Faculty of Engineering’s mandate to more clearly define the goals of each course, the learning attributes associated with course content, and how these are assessed, we first developed rubrics that would help us track and assess students’ communicative competence. However, we soon learned that our presentation of the information impacts how well students assimilate it. Consequently, in our rubrics for the senior (capstone) design courses, we began to phrase the assignment requirements as action items, as something that must be done; for example, a document’s “layout and document design” must use “clear markers to create a visually appealing document,” and the illustrations must “communicate design elements and results.” In this way, students are encouraged to reflect on their individual performance, and one outcome for them is the opportunity to engage in a meaningful dialogue with the professor. One outcome for the professor is having the means to indicate a student’s position on a spectrum of performance. Finally, although linking attributes to learning objectives and determining “competency levels” can be very challenging, we hope to show how the rubrics we have designed may indeed make the task less daunting and more manageable for all stakeholders in the education of our engineering students.


Author(s):  
Kathleen Vance

Teachers of business and technical communication are supposed to teach grammar, but only to a limited extent, according to the literature. Technology program faculty at the British Columbia Institute of Technology and employers of graduates want grammar to be taught, along with an ever-expanding list of other employment-related communication skills. In response to these demands, a series of eight mini grammar lessons was developed for students in four technology programs. The software WebCT was used to facilitate the development and delivery of the lessons, which formed a component of the students’ business and technical communication course. Exercises, self-tests, and quizzes used sentences from workplace documents from the students’ technologies in order to hold the students’ attention and to validate the study of language. For students, this online component proved to be an attractive feature of their course.


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